Dealer hasn't worked out very well

   / Dealer hasn't worked out very well #31  
Fred,
I have a B2920 with the 65BH and the hole for the 3pt on mine is round and aligns correctly.
The bottom cradle on my bracket does look like yours as far as the welded on cradle and the little slot cut into the metal above. The pin that rests in that bottom cradle is tight as there is a bent flange on the BH pin which guides it into place. The top cradle is a looser fit with about a 1/4" clearance on each side...a little more play.
Having said that something seems off on your unit to make it that difficult to install. Alignment, a mount point on the tractor or BH itself, a defective side plate on the mounting bracket all need checked. I don't think you are being a PIA with a major investment on equipment. If someone is drilling and beating on the metal to correct something rather than approaching the problem with a little more logic would be a problem with me. Is this the first BH65 they have installed? I do think enlarging the hole for 3pt sliding rod tells part of the problem.
Have you tried this? When they take the tractor back to the shop, be there with them, and have someone unhook BH, drive away (so they replicate actual use rather than just unhooking in place which is easier) back in and hook it up. See what kind of luck (time) they have. Then install the new BH bracket.
Tom

p.s. I see your tire is off and I went back out and looked at my bracket and above the enlarged 3pt. hole there is a triangular pattern of three bolts on bracket and then two bolts on bracket on each side of axle. Hope this helps a little.
 
   / Dealer hasn't worked out very well #32  
Here are some pics of mine
 

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   / Dealer hasn't worked out very well #33  
2 more
 

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   / Dealer hasn't worked out very well
  • Thread Starter
#34  
Donn, thanks for the pics...I'm going to try and print them to carry to the dealer. Much obliged.
 
   / Dealer hasn't worked out very well
  • Thread Starter
#35  
Well, as of this morning I mailed my 4th letter...this one to Torrance asking for someone to intervene between the Columbus office and my dealer, get an understanding of the problem and help me resolve it. After reading Grandpa's and sixdog's post that indicated this was a safety issue (tractor felling off the hoe during dismount) I threw in the safety angle. So, I'm back to wait and see....at least for another week.
 
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   / Dealer hasn't worked out very well #36  
Hope you get a prompt and helpful response. Are you going to go ahead and have the dealer put on the replacement brackets or wait for a response to your letter?
 
   / Dealer hasn't worked out very well #37  
Other dealers will do the warranty. I have a MF dealership and I work on MF that customers had bought else where. Most "GOOD" dealers will do this hoping to make a new customer for future sales. Best of luck with your tractor.
Jeremy

You don't make any money on warranty work?
 
   / Dealer hasn't worked out very well
  • Thread Starter
#38  
Hope you get a prompt and helpful response. Are you going to go ahead and have the dealer put on the replacement brackets or wait for a response to your letter?

I have not heard from him that he has the replacements yet, though today was the day. He's told me probably 7-8 times there were replacements coming, only to never show up. I then get told by one of his mechanics they did send them because they "were no different" than the ones I have. I had this letter typed a few days ago, and held off mailing it until today, waiting for the brackets. No phone call, so I dropped it in the mail. I would have e-mailed, but I still seem to get more response from the old fashioned snail mail.
 
   / Dealer hasn't worked out very well #39  
Fred--I sent a PM to you.
 
   / Dealer hasn't worked out very well
  • Thread Starter
#40  
Just an update for anyone who offered advice to me. Kubota called me yesterday morning as a follow up to my letter to Torrance, CA. My dealer will be visiting early next week with a replacement BH frame to talk to me about "what I want" (?). Here's hoping I can get this resolved...at least now I have a phone number of someone in the Columbus office to call.
 

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