<font color="purple"> I got about 5 or 6 of these in response to my complaints. Bottom line is, they can't help you, you have to help yourself. So I guess eBay is only for grownups, not for us kids.
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Hello,
Thanks for writing to us. I appreciate the chance to help you with your
questions.
I wanted to let you know that the account you reported was compromised
and used to list unauthorized items. We were not aware of this activity
until some time after the listings appeared on the site. Once we became
aware of this activity, immediate action was taken. We have since
secured the account and contacted the true owner.
Let me suggest a few ways this could have occurred.
If the user had a relatively simple password or password hint question
it is possible that a third party was able to gain access to the account
by guessing the password.
It is also possible that the user could have unknowingly provided his or
her password to another party. Some eBay members have reported receiving
messages asking for User IDs and passwords. These messages appear to
come from eBay Support, but in fact are not. eBay will never ask for
sensitive information of this nature through email.
Finally, there are a number of computer viruses in circulation that log
and record keystrokes. It's recommended that computer users keep their
virus alert software up-to-date, and check their system often for
problems. A firewall for high-speed Internet users is also highly
recommended.
Please be aware that eBay urges caution when purchasing high-priced
items, especially if the price seems too good to be true.
We do not recommend the use of instant cash wire transfer services such
as Western Union and MoneyGram, and we ask that users decline sending
payment in cases where these are the only methods of payment offered by
the seller. Generally, if payment is sent using an instant cash wire
transfer service and the item is not delivered as promised, no recourse
is available for recovering funds. In most cases, a verified escrow
service should be used when purchasing high dollar value items. More
information on the benefits and risks of individual payment methods can
be found at:
http://pages.ebay.com/help/buy/payment.html
Please let me know if you need further assistance.
Regards,
Cabe
eBay SafeHarbor
Investigations Team