Email bounced back to Junk

[PineRidge]

A couple of days back I received a PM from Junkman telling me that any and all email that he sent to me was being bounced back to him undelivered. I think at 1st he must have thought that I put him on a list blocking his email which wasn't the case. Junk can receive email sent from me but anything he sends never reaches me. I have since contacted my ISP provider but nothing has changed so far. I have never had any other problems of this nature that I am aware of. I am including the error messages that Junkman receives hoping that one of you grues might have an answer for me.

The original message was received at Wed, 17 Nov 2004 23:02:52 -0500
from mxip16a.cluster1.charter.net [209.225.28.146]

----- The following addresses had permanent fatal errors -----
<ranch@pineridge7.com>

----- Transcript of session follows -----
451 pineridge7.com: Name server timeout
Message could not be delivered for 1 day
Message will be deleted from queue
+++++++++++++++++++++++++++++++++++++
The original message was received at Tue, 16 Nov 2004 13:16:41 -0500
from mxip15a.cluster1.charter.net [209.225.28.145]

----- The following addresses had permanent fatal errors -----
<ranch@pineridge7.com>

----- Transcript of session follows -----
451 pineridge7.com: Name server timeout
Message could not be delivered for 1 day
Message will be deleted from queue
+++++++++++++++++++++++++++++++++++++++
The original message was received at Sun, 14 Nov 2004 17:16:18 -0500
from mxip04a.cluster1.charter.net [209.225.28.134]

----- The following addresses had permanent fatal errors -----
<ranch@pineridge7.com>

----- Transcript of session follows -----
451 pineridge7.com: Name server timeout
Message could not be delivered for 1 day
Message will be deleted from queue
+++++++++++++++++++++++++++++++++++++
The original message was received at Thu, 11 Nov 2004 22:57:09 -0500
from mxip15a.cluster1.charter.net [209.225.28.145]

----- The following addresses had permanent fatal errors -----
<ranch@pineridge7.com>

----- Transcript of session follows -----
451 pineridge7.com: Name server timeout
Message could not be delivered for 1 day
Message will be deleted from queue

 

[Soundguy]

Is it just email that junk 'created', or has he also tried to do a 'reply'?

Soundguy

 

[PineRidge]

Soundguy all of my email is being received by Junk, however I am not getting any from him. No one else that I am aware of seems to be affected by this glitch.

 

[MossRoad]

Soundguy,
That's what I was thinking... He should send junkman an e-mail, then junkman should try to reply to it and see what happens.

 

[PineRidge]

Sorry, brain fart, I'll send Junk an email and tell him to hit reply and see if he can respond to it.

 

[Bird]

I get that same kind of error message occasionally when sending e-mails to several different addresses that I know are good. I've just always assumed it was because the recipient's mailbox was full or his ISP had a problem, and of course that's just a wild guess since I have no idea how or why these computers work. /forums/images/graemlins/confused.gif

 

[btolle]

See 451 Name Server Timeout for information about a problem that some folks have had.

You may want to pass the URL above along to the support dept. at your ISP. This is a known conflict between a couple of mail programs and there is a "fix" on that website for it.

Bill Tolle

 

[Junkman]

I have sent him back his test messages and they also bounce. This afternoon he supplied me with another e mail address and that e mail went through to him and back to me when he replied. I think Mike is just trying to break up the romance that his daughter and I are having... /forums/images/graemlins/grin.gif /forums/images/graemlins/grin.gif

 

[PineRidge]

At this point I'm throughly confused to say the least. Who said email isn't rocket science?

I did send an email to my ISP provider and ipnoc@savvis.net explaining the bounced emails but I have heard nothing back from either.

 

[MossRoad]

The other e-mail address works. That tells you there is probably a problem with your ISP and name resolution somewhere. I see you've contacted your ISP. That's the way to go.

 

[gsxr1100]

I know if I tried that with my ISP, "concast"= comcast it would never be fixed since they have no clue. I was having email problems and they said it was my firewall, then it was my anti-virus program, then my emails were causingit....I am just saying to not put too much faith in ISP help desks. Mine is the no help, help desk!

 

[MossRoad]

I use a local ISP with local people. They are very helpful and reliable.

 

[Junkman]

Quite by accident, we figured out what is wrong, but don't know how to fix it. My e mail address is at Earthlink, and my outgoing e mail server is Charter. I have Charter High Speed Internet service, along with Earthlink dial up. The reason for the redundant services is that the Charter has been known to go down for a day or more and with the Earthlink dial up system, at least I can get back on. I have had the Earthlink e mail address for many years and don't want to switch to a Charter address. This is the way that Charter originally set up the Service in this area because a Charter address wasn't available at the time. Does anyone know a "work around" for this problem. I believe that Mike's (PineRidge) IP is comparing my outgoing mail settings with my e mail address and bouncing it. I have changed my settings to reflect both Charter & Earthlink, and he was able to get e mail from me. The problem with this is that I can either send or receive, but can't do both with the settings matching.