Error code 14 on 3720 cab

   / Error code 14 on 3720 cab #1  

jsboening

Silver Member
Joined
Mar 22, 2008
Messages
216
Location
Rockford, MI
Tractor
JD 3720 CAB
Anyone have experience with an error code 14. My 3720 cab came to an abrupt halt today and wouldn't move. I finally shut it off and restarted it and it would move forward but I still can't get it to move backwards. Anyone have a copy of a wiring diagram for the 3720. It's got to be something electrical. It was as if someone flicked a switch.
 
   / Error code 14 on 3720 cab #2  
Anyone have experience with an error code 14. My 3720 cab came to an abrupt halt today and wouldn't move. I finally shut it off and restarted it and it would move forward but I still can't get it to move backwards. Anyone have a copy of a wiring diagram for the 3720. It's got to be something electrical. It was as if someone flicked a switch.

Err 14 Pump Current. Coil resistance too high (open) or too low (short). Machine does not drive. Contact your John Deere dealer.
 
   / Error code 14 on 3720 cab #3  
There is an error in your Forward/Reverse proportional valves. It may just need to be recalibrated. This can easily be done by your dealer at your home. Warranty would cover if you still qualify. If you are not sure of your warranty status, message me with your machine PIN (product identification number). 13 digits.
 
   / Error code 14 on 3720 cab
  • Thread Starter
#4  
Unfortunately the warranty is up. I'm assuming the tools to recalibrate it are dealer only?
 
   / Error code 14 on 3720 cab #5  
The procedure can be done without tools or special equipment. It is in the tech manual. I'm not sure I'm allowed to post that sort of info. I will find out and get back to you later today.
 
   / Error code 14 on 3720 cab
  • Thread Starter
#6  
Kevin any help would be appreciated. Thanks

Jeff
 
   / Error code 14 on 3720 cab #7  
Jeff, Check your personal messages.

Kevin
 
   / Error code 14 on 3720 cab #8  
We're you able to resolve your problem? Can you tell me what you did.

Thanks!
 
   / Error code 14 on 3720 cab #9  
This thread applies to my issue with Error Code 14. I have a 3720 (bought 2008). The reverse pedal acted up and had to be pushed all the way down to go to move in reverse. Then it would not move at all, forward was OK. I crawled under and jiggled the wires and the reverse pedal worked...for awhile. This process repeated for awhile. But then both forward and reverse pedals stopped working. Error Code 14 was displayed. I called JD and they sent a tech out who worked on it. Wires, solenoids and speed sensor (in the hydraulic fluid) checked out. No luck so he said he had to consult with others and check the diagrams. He called back and said I needed a new speed sensor which I approved. When the speed sensor came in, the tractor was able to go forward but not reverse. He recommended hauling the 3720 to the shop so the dealer picked it up. Over a month has gone by. We heard it needed a software update, but then the dealer did not have cables to hook up to do diagnostic testing (apparently can't get them, because our tractor is "old."). Now the tech has determined that a Hall Effect Sensor is needed so we aproved and are waiting. Any thoughts? Thanks for your time!
 
   / Error code 14 on 3720 cab #10  
Sounds like they are throwing parts at a problem they can't diagnose properly. Strikes me that if they know (or can look up) the pin-outs on each side of the diagnostic set-up, a reasonably competent mechanic could make a one-off pigtail to at least make the right individual connections to do the software update.
 

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