You state both pumps share the same case drain. Is there a hose to each pump connected externally together or just one from one pump for both pumps? I.e a common port for both cases?
What size is the case drain line versus the port size in the pump? If combining multiple pumps the line size where they combine should be larger but frequently are not.
I am just attempting to provide you with some things that might have caused your failure. A big unknown is did something score or compromise the wear surface on the failed which created excessive leakage - case flow which then contributed to the catastrophic failure? This is also a possibility but very hard to prove after the fact.
Best to do everything you can to keep system clean during assembly and then hopefully return line filters will keep the system clean.
Best wishes on keeping that unit running for years.