Fed Ex - A Lazy Bunch

[ponytug]

I have the problem of them coming up the 200 ft drive, when there is a perfectly good gate to leave the package at. Then it's a matter of paying attention enough to get the dogs locked up before they freak out the driver. Wish they all would drop at the gate

FWIW: We have delivery instructions on file with all of the major delivery folks to make it easier on them and more consistent for us.

All the best, Peter

 

[Tpondel]

We're over 1000' back. Never had an issue with FedEx or UPS.

Postal Service? Now that's a diff story.

 

[paulsharvey]

We're over 1000' back. Never had an issue with FedEx or UPS.

Postal Service? Now that's a diff story.

So, USPS... we live on a paved, public, road. There is a cabinet style box directly at the end of the Loop we live on, where multiple roads get there mail. No individual mail boxes, just lockers, and I think 12 small package lockers for roughly 80 addresses (and of coarse 80 mail lockere, about 2"x6"×12")By the USPS's own words. they will deliver upto 1/2 mile from the box to the address for over sized packages (locker box's vary, the smaller ones are probably 4"x8"×12" deep, with the largest being 8"×8"×12". We live 0.54 miles from the cabinet, and they will just take our packages back to the post office, mark as delivered, and throw them in a corner, assuming we will eventually come look for them. Also, my address is xyz, but I will get mail for yxz, zyx, and ayz, and they get ours pretty regularly. I mention that to the actual post office; as I'm dropping zyx's package off at the post office, and they say "sorry, the driver out there has dyslexia, and gets numbers mixed up"....

 

[paulsharvey]

So, about that USPS, what do you do when the driver marks a package as delivered, they put it in someone else's slot/locker, mark it as delivered? I don't keep anything that has the wrong address, I take a great big sharpie and right in BOLD 'wrong address try again' hoping the USPS eventually get the idea they are just delivering to random people. I have on occasion just opened mail in my box, or small packages, only to find out its an other address. Then what, do you half but tape it together and drop it off at post office, neighbor, heck; leave it on top of the gang mail box, and what happens happens?

 

[MAX-24-Dean]

The USPS also has training issues, a certain class of new hires are processed through the training and automatically are qualified even if they fail the training. Our local Post Office has one of these new certain class employees and it is obvious they don't even care.
We ship USPS all over the US and some to foriegn customers. We had several bundles of pre labeled, (pre purchased postage) packages that have been scanned and the tracking shows up as being delivered as soon as they are scanned in.

Yep, Delivered the same day they were scanned. The customers have the tracking information. So when the customers checked the tracking, we got a lot of e-mails we had to answer. They wanted us to check on where the package actually is. Takes a fair amount of time to respond to all this to maintain our good customer service standing.

Package tracking shown as delivered were actually scanned and shown they were delivered back to the originating address (being delievered back to us). All because this new employee hit the wrong address to be delivered to on the USPS system computer screen. This went on for two weeks and 57 different customer orders.

We know which employee can't be trained so we refuse to use thier window and no longer can just drop off pre paid mail. We now have to wait inline and get it all scanned to get the tracking receipt. All this so the new certain class employee has no way of touching our packages and getting all the customer complaints. Isn't life fun in the new world!

 

[Chewwy]

The USPS also has training issues, a certain class of new hires are processed through the training and automatically are qualified even if they fail the training. Our local Post Office has one of these new certain class employees and it is obvious they don't even care. . . .

Diversity, equity, and inclusion at work.

 

[TBob42]

So, about that USPS, what do you do when the driver marks a package as delivered, they put it in someone else's slot/locker, mark it as delivered? I don't keep anything that has the wrong address, I take a great big sharpie and right in BOLD 'wrong address try again' hoping the USPS eventually get the idea they are just delivering to random people. I have on occasion just opened mail in my box, or small packages, only to find out its an other address. Then what, do you half but tape it together and drop it off at post office, neighbor, heck; leave it on top of the gang mail box, and what happens happens?

It occurs rarely, our carriers are two older ladies, at least older than me. One drives and the other delivers the actual mail. Nice people but they make mistakes. Like my neighbors if I get someone else's mail or package, I take it to them ASAP.
UPS delivered a bicycle I didn't order. It turned out that it was intentional on the part of the neighbor. She didn't want her boy to see it before Christmas. I agreed to unpack it and put it together. I delivered it after he went to bed. It was a coordinated operation. I would never have done that when I lived in a city. We don't get trick or treaters here either. A halloween party rotates through our little neighbor hood and we stop in and deliver cookies like everyone else.
I had one UPS driver tell me that she loves it when X takes a vacation. She loves the way people treat her out here.

 

[sandman2234]

I recently took a package up the street because of dexlexia on the part of USPS.
I purchased two 4500 pound winches, and found them leaned up against the mailbox at the street. With that in mind, when I ordered 5k of .22LR, I opted for 'adult signature". Wife saw UPS truck going to the house across the street, and knew they didn't have any deliveries expected. Plus they went to the front door, which nobody uses. She went over there, and UPS "required" her to sign for the package, and refused to carry it to the right address, even though they were told they were at the wrong place. Apparently GPS doesn't tell them which side of the road, lol!
I had to go get my ammo when I got home!
David from jax

 

[paulsharvey]

Was outside this evening, playing fetch with the wife's German shepard. He likes to fetch and run around, holding an aluminum baseball bat. Anyway, seeing this, the Amazon lady decided, maybe it was best to leave the package at the gate

 

[texas42]

Had another issue this week. Got email from FedEx that a package had been delivered. My gate was open so I looked all around and could not find it. Two days later a neighbor a mile away brought my package that had been left along the road at his house.
In the interim I had notified FedEx the package was missing but they never responded.
Very Poor Service.

 

[R_Walter]

My property is in a semi-rural area. My house is about 400 feet from the road.
I have a gate at the road and my driveway is paved with a large turnaround in front of my garage.
I get an email notification from Fed Ex when deliveries are coming, and I open the gate well in advance.
However, A few months ago, FedEx started leaving my deliveries at the road rather than bringing them to the house.
Always before then they brought the deliveries to the house.
Has anyone else had this type of change with FedEx?
UPS brings packages to the house.
thanks

A gate or the sign "Beware of Dog" is like a free 'get out of jail' card to those drivers who are lookin for excuses.

 

[kenmbz]

I have a sign by my mailbox that says.

Do not leave packages here, they get stolen.

Amazing how often Fedex leaves packages right in front of the sign.
At least I can find them there, they used to get creative on leaving packages in random places. Including in a snow drift, center of driveway, roadside drainage trench, and even once in a snow pile by my neighbors a few hundred feet away and not near any driveway. Found in the spring......

Even in heavy snow the UPS and Amazon people put the packages in plastic up by the garbage cans about 15 feet off the road.

 

[John0829]

Any orders we have I specify UPS if I have the option, Fedex only delivers when they have multiple stops in our area. We once had a single package held up for nearly a week before they other packages to deliver near by. Plus they are not nearly as friendly, we know all the UPS drivers by name and usually have a brief conversation but Fedex drivers throw the package and run.

 

[fatjay]

I just watched my fedex driver do the slow walk up 200' with 2000 rounds of ammo, then walked down, then walked back up with 300 egg cartons. He set the ammo on the chair on the front porch, which I don't mind.

 

[Hay Dude]

They also lie.
My wife was told a package worth $25 was attemted to be delivered at 5:59PM to our home last night. Problem is, it wasn’t.

1. I was working in my house garage. Nobody came here in that time frame.
2. We have cameras everywhere and there’s no sign of a fed ex truck on our property.
3. Driver emailed my wife and said he attempted delivery but couldn’t do it because it required a signature verification.

We specifically noted NO sig verification. The item was a typical $25 thing from Amazon, but she needed it for work today.

 

[kenmbz]

I find that with Amazon too , the "attempted" delivery is usually the truck was overloaded and it looks like the driver would have to work past their shift.

 

[paulsharvey]

Just 20 minutes ago, FedEx dropped a huge Styrofoam cooler wuth a dry ice warning off on the porch. Didn't order anything, and checked address before opening (which I don't really feel is my responsibility), and it was for someone 3 miles away, on totally different road, and the numbers weren't even close.

After checking address, and realizing it was wrong, I did make sure it wasn't Omaha Steaks, but was Nuetri system, so I ran it down the road and left it in the driveway.

If it was Omaha Steaks or something good, I might have opened it...

Edit: mostly joking about opening it; but I don't routinely check the address of packages, and I do feel it's on the delivery company to drop off at the right house

 

[Hay Dude]

I find that with Amazon too , the "attempted" delivery is usually the truck was overloaded and it looks like the driver would have to work past their shift.

Stupid how they lie and say they “attempted to deliver” when people can clearly see with their outside cameras nobody attempted to deliver.
Don’t be takin me for some sucker.

 

[ponytug]

They also lie.
My wife was told a package worth $25 was attemted to be delivered at 5:59PM to our home last night. Problem is, it wasn’t.

1. I was working in my house garage. Nobody came here in that time frame.
2. We have cameras everywhere and there’s no sign of a fed ex truck on our property.
3. Driver emailed my wife and said he attempted delivery but couldn’t do it because it required a signature verification.

We specifically noted NO sig verification. The item was a typical $25 thing from Amazon, but she needed it for work today.

Whenever they do that, I call our local dispatch office and have a chat with a supervisor. While occasionally I get some pushback, when I point out that there was no door tag, they pretty rapidly say that they will have a chat with the driver. It happens less frequently now than it used to, but way more than UPS.

I find that with Amazon too , the "attempted" delivery is usually the truck was overloaded and it looks like the driver would have to work past their shift.

I had a chat with one of "our" Amazon drivers about that, and he said that if he runs out of time, and he returns to the distribution center, the system automatically codes it as an attempted delivery, even if he was never close. I will say that it almost never happens.

We recently had a tree leaning 45 degrees across the county road a couple of miles away. After it was reported, the County helpfully came out and put up fold out road signs. "DANGER: Power Wires Down". The only issue was there weren't any power lines down, and the wire the tree was leaning on was actually an armored, and steel wrapped, telephone burial cable about 2.5" diameter, suitable for fastening ocean going vessels. (Yeah, I know, burial cable routed along poles. Rather indicative of the telephone wires hereabouts that seem to be both old, a Rube Goldberg mix of kinds of wire, and burial/aerial, with no apparent rhyme or reason.) I didn't blame the driver for not driving around the signs and leaning tree, and deciding to come back another day. "Discretion is the better part of valor..." and all that.

All the best,

Peter

 

[Tpondel]

FedEx should change their motto to ...

When it absolutely, positively has to get there at some point.