Financing question for unhappy customer

   / Financing question for unhappy customer #1  

QA lady

New member
Joined
Jul 15, 2024
Messages
2
Tractor
Kioti
We went back on 5/30 and financed a tractor and about 10 implements. 46 days later we still do not have 5 or 6 of those. Is there a way to tell the company to keep what they have not delivered yet and get out of that portion of the financing. This is a tractor that on day was I asked to return because the second 'they' put it on my driveway it was leaking hydraulic and antifreeze. I was denied that request, have made 1 payment and still do not have all I purchased. Any suggestions? Thanks
 
   / Financing question for unhappy customer #2  
We went back on 5/30 and financed a tractor and about 10 implements. 46 days later we still do not have 5 or 6 of those. Is there a way to tell the company to keep what they have not delivered yet and get out of that portion of the financing. This is a tractor that on day was I asked to return because the second 'they' put it on my driveway it was leaking hydraulic and antifreeze. I was denied that request, have made 1 payment and still do not have all I purchased. Any suggestions? Thanks
What brand and model tractor?
 
   / Financing question for unhappy customer #3  
What kind of equipment did you buy?
Was it on the yard or had to be ordered?
Make, model, dealer and location usually get the best replies.
 
   / Financing question for unhappy customer #4  
Questions you need to ask the dealership... not here.

And yes, some implements takes months to arrive after being ordered....
 
   / Financing question for unhappy customer #6  
You alreaty bought it. Unless your going to sell it back to the dealer for a loss on your end it's all yours weather you have received the items or not..
 
   / Financing question for unhappy customer #7  
I'd be surprised if delivery isn't addressed in the paperwork? When I order an implement, I never pay in full until after delivery from manufacturer to dealer lot, but maybe that's not universal across all dealerships?

Paying for items with no promised delivery date is BS... what if the manufacturer takes another year to deliver, or goes out of business before delivery?
 
   / Financing question for unhappy customer #8  
Uh, I would have had them load the POS back onto the truck if it was leaking and not to bring g it back until it was repaired. But you are passed that. Like most financed items, you have a limited lemon law time.
 
   / Financing question for unhappy customer #9  
I ran into that issue when I bought my last Kubota in 2022. It took a year for the optional air ride seat to arrive. The story I got from the Kubota regional rep was Kubota was in the middle of changing seat suppliers. (away from Grammar - true?)
 
   / Financing question for unhappy customer #10  
You need to read the contract you signed. It spells out most circumstances.

Unfortunately I don't think there will be a provision to just return everything.
 
   / Financing question for unhappy customer #11  
I don't pay in full until delivery, I may put a deposit for an implement that's to be ordered. In my case, I noted a few things wrong and the next day a mobile service truck was at my house effecting repairs. My son also bought a new tractor and some implements using a Kubota loan. Although some pieces were immediately available the dealer said he couldn't deliver until the complete order was on hand. The loan terms started on delivery of the tractor and all ordered implements covered by the loan.

If your new tractor was leaking on delivery and the dealer won't make it right then that's a dealer that doesn't deserve your business. May be worth contacting Kioti or the regional rep if you aren't getting satisfaction from the dealer. That said I suspect returning everything may be a bridge too far.
 
   / Financing question for unhappy customer #13  
Call a lawyer! Contracts are what they do best.
 
   / Financing question for unhappy customer #15  
This reminds me of my dealer calling to say they were going to drop off my tractor and implements on the trailer we bought with it at our house.

While we weren't there.

That would be a thiefs dream, just pull up, hitch up, and leave.
 

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