First experience with Kubota Warranties in 25 years, first bad experience with Kubota

ovrszd · Dec 29, 2018

Paystar said:
I hate to tell you all, but they are all the same. Try having warranty denied on $240,000 class 8 trucks.

The problem isn't Kubota, it's all the fraudulent claims they have to deal with. Just think of how many problems are operator induced that get slipped through the cracks and they have to pay for.
Kinda like why you pay so much for insurance. Somebody gets a lemon vehicle....well we'll just burn that and get a new one. Gee why is my insurance so high?

Words of wisdom right there.

Paystar · Dec 29, 2018

Well I don't know about wisdom ovrszd, LOL. But you know what I mean.

It is hard to pass blame one way or the other. Nobody but those directly involved know all the details and what really happens. And when it's you involved and you know you did no wrong and you get denied it is very frustrating. But like I said, there are also so many people that ruin it for everyone else.

Trillium Farm · Dec 29, 2018

billfires said:
I was looking at an L3301 but became gun shy after the problems with regen in cold weather. In another thread it was stated that Kubota would not cover the regen issues under warranty as they were operator error. I consider Kubota a premium product at a premium price and do not like the direction they are going in their relations with customers. Bill C

It's not only Kubota and it's not like in he past, now you HAVE to understand how the engine works and when you must work it hard so that it can regenerate. Many owners do not even read the manual till they have a problem and it's NEVER operator error. Look how many people drive turbocharged cars without knowing how to shut the turbo down.