You didn't say just how much you paid for garbage pickup, and I know it's different all over the country, even with the same company. It sounds as if individuals pick their company in your area, but here W.M. has a contract with the city.
That explains some things... we live in the county, where you choose your own trash hauler. In the city (South Bend, IN) where we lived you used to be able to choose your own hauler, until the city took it over and made it mandatory. South Bend is big on taking over services to secure government jobs for their cronies. They took over animal control from the humane society and took over street paving instead of hiring local contractors, too.
Recycling is mandatory county-wide. One town(Mishawaka) has its own recycling program, but all other county residents are required to pay for recycling through South Bend.
Its kind of weird here...
There are three large governing bodies:
The City of South Bend
The City of Mishawaka
The County of St. Joseph.
To get anything passed county wide, it takes two of the three largest governing bodies to vote for it.
So, for instance, they wanted to raise the local option income tax last year, so they voted.
Mishawaka voted NO.
South Bend voted YES.
So it was up to the county commissioners. All of the county commissioners who represented people that live in the county voted NO.
HOWEVER, and this is the sick beauty of South Bend, Indiana, the City of South Bend is within the County of St. Joseph, so the city residents have county commissioners AND a city council who both get to vote on everything. Of course, the county commissioners who represent city dwelling residents in South Bend voted YES, so the tax was passed.
Same thing happened with mandatory recycling. Most folks did not want it, but South Bend's double votes got it passed.
That's how all of the county dwellers get hosed by the City of South Bend on just about everything... they have double representation.
Anyhow, don't want to get too far into politics, but that is how government works here, where I live.
