OP
kevinwak
Platinum Member
Well an update is long overdue I guess.
After the first ugly repair that I shared on the original post I decided to take it to the boat repair shop locally that had a contract welder they hired for any weld repairs. They actually knew what they were talking h about, and very carefully repaired the one area still leaking. But on the drive home some of the original repair cracked some more. Not good.
So being ultra frustrated I started looking up sylvan pontoons and crack repairs online and learned that the year and style I have was very prone to leaks due to a design flaw. Many of the people had their pontoons replaced with a redesigned version. I then looked on the sylvan website and saw it was lifetime warranty. That all sounded good, but I started assuming that since I had some third party weld in it the warranty would be void. But worth a try I figured. I called the dealer we bought it from and they said bring it in and they will take a look. And if I had pictures from before the bad repair even better as they would send those to the warranty department. Luckily I had a single picture so I hooked up the boat and made the 300 km drive one way and dropped the boat off three weeks ago. I kept calling the dealer every 3-4 days for updates and they hadn’t looked at it yet, but since I was away on a two week vacation it didn’t bother me.
Well today is the last day of vacation and I just got a call from the dealer saying that the manufacturer is sending two brand new pontoons for the boat on warranty. It will be 6-8 weeks delivery so basically this summer is out but oh well. That was the best possible outcome and one I never expected!
After the first ugly repair that I shared on the original post I decided to take it to the boat repair shop locally that had a contract welder they hired for any weld repairs. They actually knew what they were talking h about, and very carefully repaired the one area still leaking. But on the drive home some of the original repair cracked some more. Not good.
So being ultra frustrated I started looking up sylvan pontoons and crack repairs online and learned that the year and style I have was very prone to leaks due to a design flaw. Many of the people had their pontoons replaced with a redesigned version. I then looked on the sylvan website and saw it was lifetime warranty. That all sounded good, but I started assuming that since I had some third party weld in it the warranty would be void. But worth a try I figured. I called the dealer we bought it from and they said bring it in and they will take a look. And if I had pictures from before the bad repair even better as they would send those to the warranty department. Luckily I had a single picture so I hooked up the boat and made the 300 km drive one way and dropped the boat off three weeks ago. I kept calling the dealer every 3-4 days for updates and they hadn’t looked at it yet, but since I was away on a two week vacation it didn’t bother me.
Well today is the last day of vacation and I just got a call from the dealer saying that the manufacturer is sending two brand new pontoons for the boat on warranty. It will be 6-8 weeks delivery so basically this summer is out but oh well. That was the best possible outcome and one I never expected!
