Gateway tech support; real or scam?

   / Gateway tech support; real or scam?
  • Thread Starter
#12  
So your solution to the OP's problem is to destroy the new product and just eat the loss? Must be nice to have more money than sense.
That was one of my options, until MountainBuck told me what to do. It had worked just long enough for me to put some personal information on it.

I reset the drive, boxed it up and am returning it the next time that I'm in town. I also printed off the problems and included that in the box; in case they just put it back on the shelf, as Walmart sometimes does.

The new Dell is going to be a bit more pricey; in part because I will be buying the Office software, rather than renting it. All that I'll use it for is recordkeeeping, and getting online so it doesn't need to be very special.
 
   / Gateway tech support; real or scam? #13  
Very fortunate in that my cousin is a Dell commercial computer dealer in Illinois and I (we) get an excellent deal on their computers. My wife has a Dell gaming computer and I have high end Dell laptop and our cousin piggybacks us on his software licenses so there are programs on both these computers I have no idea how to even use plus we are on his security software as well.

Nice to have a Dell dealer in the family.

Gutway really went in the toilet....
 
   / Gateway tech support; real or scam?
  • Thread Starter
#14  
Gutway really went in the toilet....
Do you mean Gateway? They went bankrupt, and Acer picked them up. I'm sure that my issue was just a software glitch or three, but I don't care to spend time and money to get it fixed.
 
   / Gateway tech support; real or scam? #15  
Do you mean Gateway? They went bankrupt, and Acer picked them up. I'm sure that my issue was just a software glitch or three, but I don't care to spend time and money to get it fixed.
Gateway, Gutway, all the same and I've never had an Acer computer. They Chinese? Not that Dell isn't.
 
   / Gateway tech support; real or scam? #16  
I bought a demo Lenovo machine at Costco a few years ago. First thing i did was to reinstall windows, windows only, not the install from Lenovo, just the OS. I needed to have the number off of the Windows sticker, but it's worth not having all the bloatware, call back to company stuff on the machine. Now that im retired, my next machine might just be something like Mint or some other Linux distro.
 
   / Gateway tech support; real or scam? #17  
Lenovo makes a nice tablet and not that expensive either. I have one myself. Use it to fly my drones with mostly.
 
   / Gateway tech support; real or scam? #18  
Nice to have a Dell dealer in the family.
Dells are nice PCs to be sure, my only issue with them is that a lot of times they use proprietary parts (like power supplies). I have no use for a tablet so I have no idea about them...I'd presume they're pretty much unrepairable anyway... I've had good experiences with HPs too.
 
   / Gateway tech support; real or scam?
  • Thread Starter
#20  
It was a lot easier to return this than to deal with tech support. I didn't even have to sign anything.

On a side note, they had a sign posted out front which I had never noticed before... possibly because I don't go there very often.
It asks people to refrain from open carrying only.
 

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