I have A guy wire that I need to have removed or relocated but I can't even get Charter Cable to come out and look at the problem much less fix it.
Anyone out there in TBN Land ever have any success with getting Charter to do anything?
I think you are going to have to find out who owns the pole. I had a wire that belonged to the ph co. in my yard. I thought I would never get it moved. ph. co . said power co. owned the pole .power co. said ph. co. owned the pole. No one would admit owning the pole. I said, ok then, It's my pole . Get your wires & guy off my pole I was cutting my pole & guy down . Ph.co. & power co . said I couldn't cut the pole down cause it had their wires on the pole. I told them that they said it wasn't their pole. Ph. co. came back out. this time ph.co.said it's our pole & their guy.I asked them to remove the guy from my yard.The ph. man said they have easement for this guy. I had all my papers so, I told him to show me the easement that they have .His map showed that they have easement on the other side of the rd. & none on my side of the rd. They had to move the wire from my yard to the other side of the rd. AS with your case. If you can get someone to admit that they own the pole & where your easments are on your property , You may be able to get the wire moved. For me, it was a long process, but it paied off. GOOD LUCK !!