Has anyone purchased the PalletForks/Titan quick attach brackets?

   / Has anyone purchased the PalletForks/Titan quick attach brackets? #11  
I would make Titan honor their warranty. Policies

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   / Has anyone purchased the PalletForks/Titan quick attach brackets?
  • Thread Starter
#12  
I would make Titan honor their warranty.

Yeah, they'll take it back... the issue is I need them to work! There really aren't alternatives.

He came back and said "I would like to make you an offer" which I was hoping would be getting functional brackets in the mail. Instead, it was mail those back and buy the $319 quick attach that is "top notch" and they'll credit me the difference. Oh, thanks. I purposely bought these not because they were cheaper, but because my lift arms come right to the weldable area, so when complete it will look factory and maximize lift capacity.
 
   / Has anyone purchased the PalletForks/Titan quick attach brackets? #13  
Just so everyone knows what you have.

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   / Has anyone purchased the PalletForks/Titan quick attach brackets?
  • Thread Starter
#14  
It's now been 7 days with no response from Titan... filing with my credit card company.

I'm done with them for good. It's too bad as I need flush face couplers and a bunch of attachment plates yet.
 
   / Has anyone purchased the PalletForks/Titan quick attach brackets? #16  
It's now been 7 days with no response from Titan... filing with my credit card company.

I'm done with them for good. It's too bad as I need flush face couplers and a bunch of attachment plates yet.

Sounds familiar. :( They were super responsive when I was going through the buying process, but I just heard crickets as soon as I let them know there were issues with what I bought. When I bought my stuff from them, I was at least aware that they had "issues" so I was prepared for a struggle, if necessary, from the get-go. I do feel sorry for folks that go into a buying relationship with Titan thinking that they're going to get quality products and acceptable customer service.

Maybe we can have the mods start a "Titan / Palletforks.com" area on TBN so we have one central place to file all of these horror stories! :laughing:
 
   / Has anyone purchased the PalletForks/Titan quick attach brackets? #17  
A year ago when i got my forks they were good. SSQA was loose as lots have complained. They promptly offered a new frame or $70. I took the refund & fixed em myself in an hour.
 

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