Head West not so young Man

   / Head West not so young Man #501  
Winnebago Itasca 27N - Subscribed

Rgds, D.
 
   / Head West not so young Man #502  
"I've had a good month on the road, yes I left one month ago today, and I've had a wonderful time in that month. That's what I'm going to remember. And I will do it again..."

Good way to look at it Drew.

The annual Berkshire Hathaway convention happened recently. An long article in the paper about the convention was quoting Warren as saying something like "We buy and operate some companies that would get you an F in Business School today". Meh, what does he know about making money ? ;)

Unfortunately, the current B school trends of the month/decade can lead to companies destroying their brand. Silly me, I thought you were supposed to leave that task to your competition.

Enjoy the drive Drew, and pls grab a few more pics.

Rgds, D.
 
   / Head West not so young Man #503  
It's unbelievable that Winnebago has no replacement slide motors for existing customers.

There is a simple if temporary fix available: take a motor off a new unit sitting on a Winnebago distributor's lot and overnight it to a dealer near Drew. It is possible to take care of a stranded customer if the company priorities are truly customer satisfaction. Apparently, that is not the corporate goal of Winnebago.

If I were in the business of selling "good times" I sure wouldn't want people to be disgusted with my products and service.
 
   / Head West not so young Man #504  
Winnebago Itasca 27N -subscribed.
 
   / Head West not so young Man #505  
Truly sorry to hear of your problem Drew. Apparently the new business model at Winnebago is to ride the reputation of of a once great company to the ground and then cash out. If I were you I would drive it straight to the dealers lot and hand him the keys and the payment book. Winnebago didn't hold up their end of the deal so why should you.
 
   / Head West not so young Man #506  
This is a bummer. I'm going over to the old pot heads thread and mellow out.....
 
   / Head West not so young Man #508  
Well daug, while in Chattanooga another "just go eat there" place I know. Mount Vernon restaurant. Ask any local about it, or do a startpage.com (I don't use anything google) search for it. It's to the left of the interstate heading north, easy to find. Man, that place is one of the best! I know me some good food places.

And, I'm looking forward to when ye get back on the road for another Head West trip!

I don't know wha' this means, but if it'll help:

Winnebago Itasca 27N - Subscribed
 
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   / Head West not so young Man #509  
Winnebago Itasca 27N - Subscribed

Winnebago used to be a really good company to deal with. Well, I just scratched them off my list. Jayco for me, now.
 
   / Head West not so young Man #510  
Well, my analysis says.. Your and 2 other RV's you know of with same problem = very widespread, high failure rate Electrical/motor problem likely (almost certainly) caused by slide mechanism binding = Winnebago design/manufacture quality problem, not motor manufacture per se. Responsible action from Winnebago would be to understand problem source, not just replace the motor, then issue recall letter to all affected owners and fix true problem. The problem, based on Daughen's experience is clear and present yet unrecognized/not admitted by multiple dealers or service even though all motor inventory is exhausted. Winnebago service is totally unsatisfactory, given wait times, hang ups for both customers and DEALERS. Conclusion, time for due diligence and patience is past. Strong action/protest is warranted. Daugen apparently agrees since he is mentioning Mr. Potts by name now. I see only two paths of action, strident escalation to the highest levels of executive management and if this does not produce results, then to widely and publicly expose the problem, using facts only, to potential Winnebago customers and owners. Daughen, feel free to PM me and I'll be glad to participate in a campaign to get the attention of Winnebago executives. The campaign to further publicly expose the problem, IMHO, would begin with changing the subject of this thread to be more explicit about the problem. Daughen, I fear it will take more than one voice to go forward since numerous customers and dealers have, to date, met with no resolution and no understood path to resolution. How can I help??
 

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