OP
daugen
Epic Contributor
guys thanks. S&S Apache RV was outstanding. Tim the service mgr was both a gentleman and tried every avenue either of us could think of. He spent three hours with me trying to get this settled and at the end, he said he was sorry. A company named Lippert makes both the slide motors and the leveler motor. Incredibly, their home office parts dept said they had zero in stock and no eta on when they would get more. Isn't that amazing in this day and age? And Winnebago stocks zero of the parts either, their parts dept just calls Lippert and has it drop shipped. There is no ability to field search for parts, and there are many variations of this motor so something similar might not work at all. And there is a trail of superceding part numbers so Lippert has a problem and is pumping out new variations apparently. And whatever they have is likely promised to the factories whose lines they will literally stop without supply. So who is more important, me or the general sales manager of Winnebago/Itasca?
Sometimes one has to know when to fold them, like the song. I've already done a ton of research on this, have spent hours on the phone with both Winnebago and Lippert and consider them both utterly lacking in knowledge and helpfulness. I will never buy another rv from Winnebago for failing to live up to their promise of first year concierge service. I was willing to eat the thirty grand depreciation on a new motorhome because I thought that would bring me the security of a warranty and nationwide expedited service. That turned out to be a poor joke. And shame on Winnebago for performing so poorly.
So...enough, done, a first class pisser, but it's not going to ruin my day. No prawns...darn.
No country dancing in Dallas with a certain tbn member.
The best analogy I can give is you are about to go on vacation and none of your windows will go up and down in your car. So you have to open your car door to deal with tolls. etc , etc. And they have no replacement window winders in stock. Anywhere. I am not driving through the rest of the US without a dining room table, which goes up when the slide goes out. And dealing with these leveling boards is getting old, though I sure wasn't going to whine. Guess I have a right to whine now... But I won't. Just a learning experience.
Back to our regular programming. In a small but very nice rv spot in Meridian MS. Says if I started now and kept driving I could be home in 15 hours . I decided I needed to stop someplace pretty close and just cool off. Driving upset is dangerous. And this place has a small but sparkling clean pool that looks like they just opened it up. I'm going to go over and put my feet in the pool and no, I won't be in the Gulf, but you just have to play the hand you're dealt. And it's hot out there...
on beautiful though ugly...concrete pads, looks like an abandoned shopping center with rvs in the parking lot, not much on landscaping but it sure works and the rv is dead on level. Sure is nice when they get that right...
So I am going to go soak my head and emerge happier. And then sit down with the computer and see if there is anything I can see on the way home that makes sense. It's a truckers route all the way from here to 81 into PA.
The motto of the service manager was never to give up. It really grated on him to have to tell me there was not only nothing he could do, but highly unlikely anything I could do either.
I thanked him sincerely, and said I agreed with him. He really wanted me to at least keep going to New Orleans, but my curtain had just dropped.
Sometimes one has to know when to fold them, like the song. I've already done a ton of research on this, have spent hours on the phone with both Winnebago and Lippert and consider them both utterly lacking in knowledge and helpfulness. I will never buy another rv from Winnebago for failing to live up to their promise of first year concierge service. I was willing to eat the thirty grand depreciation on a new motorhome because I thought that would bring me the security of a warranty and nationwide expedited service. That turned out to be a poor joke. And shame on Winnebago for performing so poorly.
So...enough, done, a first class pisser, but it's not going to ruin my day. No prawns...darn.
No country dancing in Dallas with a certain tbn member.
The best analogy I can give is you are about to go on vacation and none of your windows will go up and down in your car. So you have to open your car door to deal with tolls. etc , etc. And they have no replacement window winders in stock. Anywhere. I am not driving through the rest of the US without a dining room table, which goes up when the slide goes out. And dealing with these leveling boards is getting old, though I sure wasn't going to whine. Guess I have a right to whine now... But I won't. Just a learning experience.
Back to our regular programming. In a small but very nice rv spot in Meridian MS. Says if I started now and kept driving I could be home in 15 hours . I decided I needed to stop someplace pretty close and just cool off. Driving upset is dangerous. And this place has a small but sparkling clean pool that looks like they just opened it up. I'm going to go over and put my feet in the pool and no, I won't be in the Gulf, but you just have to play the hand you're dealt. And it's hot out there...
on beautiful though ugly...concrete pads, looks like an abandoned shopping center with rvs in the parking lot, not much on landscaping but it sure works and the rv is dead on level. Sure is nice when they get that right...
So I am going to go soak my head and emerge happier. And then sit down with the computer and see if there is anything I can see on the way home that makes sense. It's a truckers route all the way from here to 81 into PA.
The motto of the service manager was never to give up. It really grated on him to have to tell me there was not only nothing he could do, but highly unlikely anything I could do either.
I thanked him sincerely, and said I agreed with him. He really wanted me to at least keep going to New Orleans, but my curtain had just dropped.
