Sigarms
Super Star Member
Actually, I just had a leak develop in the air handler side of the unit. They sent out a new air handler (including the line set pre-charged) under warranty and I was up and running in no time. Great people to deal with.
You lucked out, congratulations. That said, it worked for you and at this point, thats all the matters, and I understand that.
In 20 so years or so selling mini splits, I honestly can't ever remember having a indoor coil leak within the warranty time frame period of 5 or 10 years. Since yours failed within 2 years, tells me what I need to know about the line.
That said, if the manufacturer is selling to unlicensed contractors, that warranty you got will only last so long before the distribution in the US figures out that they need to cross their t's and dot their i's before they go belly up.
Daiken who bought out Goodman is going through that learning process right now...