Help, the dealer let someone steal my 2210!!!
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BloomingtonMike
Platinum Member
- Joined
- Jun 30, 2004
- Messages
- 788
- Tractor
- John Deere 3320
</font><font color="blue" class="small">( If my thinking is right I will be forced to buy a new tractor. )</font>
I think the new tractor you buy will be minus any money you are out. I think that dealer owes you HUGE IMO. You should not be out any money. Insurance pays you for the old tractor. You pay off the lien. The balance goes towards the new tractor - you have cash in hand at best or you owe some. The dealer then adjusts the new tractors price to what you owe minus the upside down cost on the new tractor. You get a new tractor for what you owe on the balance of the stolen one. Get two new hats as well and maybe a RFM for your troubles.
Just relax a bit for now. There is nothing you can do so just calm down and play it cool. You will want the pity/friendship from the dealer very soon as he is your ticket to a new tractor.
If he does screw you over, then get mad and make up some signs and sit out front the dealers shop till he cooperates.
I think the new tractor you buy will be minus any money you are out. I think that dealer owes you HUGE IMO. You should not be out any money. Insurance pays you for the old tractor. You pay off the lien. The balance goes towards the new tractor - you have cash in hand at best or you owe some. The dealer then adjusts the new tractors price to what you owe minus the upside down cost on the new tractor. You get a new tractor for what you owe on the balance of the stolen one. Get two new hats as well and maybe a RFM for your troubles.
Just relax a bit for now. There is nothing you can do so just calm down and play it cool. You will want the pity/friendship from the dealer very soon as he is your ticket to a new tractor.
If he does screw you over, then get mad and make up some signs and sit out front the dealers shop till he cooperates.
jeffinsgf
Veteran Member
</font><font color="blue" class="small">( I'm surprised JD Financing didn't require you to take out an insurance policy on the tractor. Is there any chance there is one included with the loan? )</font>
They don't require it if you have a homeowner's policy, HOWEVER, the policy they offered me was so cheap that I don't see how anyone would pass it up. I think I am paying something like $2.00 per month for complete coverage against accident and theft. That is less than 50 bucks over the life of the note. Everyone I know that has made any sort of claim against their homeowner's policy has been cancelled or has faced ridiculous rate increases.
They don't require it if you have a homeowner's policy, HOWEVER, the policy they offered me was so cheap that I don't see how anyone would pass it up. I think I am paying something like $2.00 per month for complete coverage against accident and theft. That is less than 50 bucks over the life of the note. Everyone I know that has made any sort of claim against their homeowner's policy has been cancelled or has faced ridiculous rate increases.
tawilson
Platinum Member
Everyone should review their homeowners on occasion. I recently did mine and found it only covers the first $1000 towards guns, tools and jewelry(I'm ok there). I'd take a big hit on the guns and tools.
I informed the insurance company about the tractor when I purchased it and they told me it was covered as long as it was not being used commercially. I also told them it was stolen off the dealer's lot and they told me I could file a claim with them if the dealer's insurance doesn't cover the tractor.
BIG_R_Jr_3
Silver Member
- Joined
- Oct 12, 2005
- Messages
- 140
- Tractor
- Massey Ferguson 471-4WD, John Deere L120 MMM
Hodoms that sounds like the way I would go through the Dealers Ins. not yours unless no other way is possible. Believe me the Dealer has Ins. Coverage for your Tractor, or if he doesn't then he 's telling you that he is self-insured.
I would try to find out who his Ins. Co. is as well, you said earlier that his Ins. Co. would be contacting yours. It would be good also to know who he has coverage though as well & policy #. You never know you might need it.
I would try to find out who his Ins. Co. is as well, you said earlier that his Ins. Co. would be contacting yours. It would be good also to know who he has coverage though as well & policy #. You never know you might need it.
Whiskey
Platinum Member
hodoms:
I had a yard mower (STX38) stolen off a John Deere's lot while there for service about 3-4 years ago. Dealer replaced it without question, brand new.
Of course were talkin' a big differance in price between a tractor and a yard tractor, and I think he said something about J.D. headquaters had insurance for problems of this kind.....but were talkin' 3-4 years ago and it's kind of foggy in my memory by now.......
Whiskey
I had a yard mower (STX38) stolen off a John Deere's lot while there for service about 3-4 years ago. Dealer replaced it without question, brand new.
Of course were talkin' a big differance in price between a tractor and a yard tractor, and I think he said something about J.D. headquaters had insurance for problems of this kind.....but were talkin' 3-4 years ago and it's kind of foggy in my memory by now.......
Whiskey
Guys,
I guess I should weigh in here, I am a JD Dealer. First off, it is an unforunate fact that the unit was stolen. It has happened to me.
My first question would be, is the unit financed through JD Credit? If it is, you are covered in one way or the other as John Deere requires you to carry Physical Damage Insurance for the term of the note. Hopefully, you purchased the JD Physical Damage Insurance, 90%+ of the time it is cheaper than any other Insurance around (JD Delaers do not make a profit on this by the way). By the way, if it is JD Insurance, it will not affect your rates, as you paid up front for the term of the contract-
Did you sign a Work Order for Repair? If you did, the standard John Deere Repair Order states (along with any other brand, believe me, I have worked for just about all of them) that the Dealer isn't responsible for many acts including theft. Now, this does NOT mean that in a court of law this will stand, but if you signed it your position isn't as strong.
I have seen many inferences here comparing Auto Dealerships to Tractor Dealerships. In the Dealership I manage, we are both, but I cna tell you that most Tractor Dealerships (over 70%) are hanging on by a thread-in the Dealer Meetings I attend there are always discussions asking why are we still doing this when there isn't much return on investment-that this business is more of a lifestyle than a profit driven business. Why do I bring this up? From experience Auto Dealers MAKE MONEY!
Now, wiht regard to what happens if a new Tractor (not sold) is stolen off of my lot-all of the new Tractors you see on ANY Dealers lot are NOT owned by the Dealer! They are the property of the Manufacturer, and the Dealer has to carry Insurance to cover any of those losses.
I realize the parallel here-I have had a new Tractor stolen, and it negatively affected my insurance rates for quite a while. Cost of doing business? Some Dealers are faced with trying to make payroll every payday or paying the bills to keep their Dealerships open!
I can tell you from personal experience that nothing makes a Dealer feel terrible than realizing that someone has stolen something in their care. We ALL lose. I have made many friends in this business and can tell you that 99% of the people in this business are good people with good intentions.
From just the little that I have heard here, it sounds like the Dealer is trying to resolve this-he doesn't want an unhappy Customer, and, legally he doesn't want to go to court-you may have to take him there, for he CANNOT afford to buy you a new Tractor! He will defer to his insurance Company which will obviously try and limit their liability, so if they don't settle, it will end up in Court generally.
I am very sorry for your loss-nobody profits here except the thief. If the Dealer has shown due diligence he did his best. If he didn't, then he has some responsibility.
I guess I should weigh in here, I am a JD Dealer. First off, it is an unforunate fact that the unit was stolen. It has happened to me.
My first question would be, is the unit financed through JD Credit? If it is, you are covered in one way or the other as John Deere requires you to carry Physical Damage Insurance for the term of the note. Hopefully, you purchased the JD Physical Damage Insurance, 90%+ of the time it is cheaper than any other Insurance around (JD Delaers do not make a profit on this by the way). By the way, if it is JD Insurance, it will not affect your rates, as you paid up front for the term of the contract-
Did you sign a Work Order for Repair? If you did, the standard John Deere Repair Order states (along with any other brand, believe me, I have worked for just about all of them) that the Dealer isn't responsible for many acts including theft. Now, this does NOT mean that in a court of law this will stand, but if you signed it your position isn't as strong.
I have seen many inferences here comparing Auto Dealerships to Tractor Dealerships. In the Dealership I manage, we are both, but I cna tell you that most Tractor Dealerships (over 70%) are hanging on by a thread-in the Dealer Meetings I attend there are always discussions asking why are we still doing this when there isn't much return on investment-that this business is more of a lifestyle than a profit driven business. Why do I bring this up? From experience Auto Dealers MAKE MONEY!
Now, wiht regard to what happens if a new Tractor (not sold) is stolen off of my lot-all of the new Tractors you see on ANY Dealers lot are NOT owned by the Dealer! They are the property of the Manufacturer, and the Dealer has to carry Insurance to cover any of those losses.
I realize the parallel here-I have had a new Tractor stolen, and it negatively affected my insurance rates for quite a while. Cost of doing business? Some Dealers are faced with trying to make payroll every payday or paying the bills to keep their Dealerships open!
I can tell you from personal experience that nothing makes a Dealer feel terrible than realizing that someone has stolen something in their care. We ALL lose. I have made many friends in this business and can tell you that 99% of the people in this business are good people with good intentions.
From just the little that I have heard here, it sounds like the Dealer is trying to resolve this-he doesn't want an unhappy Customer, and, legally he doesn't want to go to court-you may have to take him there, for he CANNOT afford to buy you a new Tractor! He will defer to his insurance Company which will obviously try and limit their liability, so if they don't settle, it will end up in Court generally.
I am very sorry for your loss-nobody profits here except the thief. If the Dealer has shown due diligence he did his best. If he didn't, then he has some responsibility.
robison
Silver Member
- Joined
- Apr 27, 2005
- Messages
- 124
- Location
- Western Massachusetts
- Tractor
- John Deere 4510 / John Deere GT235 / DR mower
In this economy there is no profit is being an automobile dealer either, at least that's the case here. Service is what supports us.
None of us want unhappy customers but how far do you go . . . especially if you did nothing wrong.
It's troubling to me that so many people just assume deales are responsible for anything that happens to tractors left for service. I'm sure those same people have the same ideas with respect to cars, and time and again I have seen them proven wrong when the vehicle's insurance covers its theft or loss.
None of us want unhappy customers but how far do you go . . . especially if you did nothing wrong.
It's troubling to me that so many people just assume deales are responsible for anything that happens to tractors left for service. I'm sure those same people have the same ideas with respect to cars, and time and again I have seen them proven wrong when the vehicle's insurance covers its theft or loss.
