Dont forget that in most cases, the technician usually gets paid on flat-rate. The larger the job, the more he gets paid. He may have been able to justify the parts he recomended for your situation, though some are a stretch. The svc advisor is the "salesman" they refered to, took what he was told and put his spin on it to convince you it was needed. More than likely the warranty wont be affected. Typical dealer mentality is to get you while your there, if the Mfg Rep wasnt called in its likely they will forget about it. I agree though, you gota let it go. They got you this time, just make a note and use another dealer from here on out. I have issues with dealers because I worked with them for years and dont believe in some of their ethics and whatyou have to do as a tech to make a living. On the other hand, it is the only place you can get a factory trained person to work on your vehicle. For some things this is very important. I dont mean to slight the independant shops, but moet of them dont have the proper training and can cause more dammage to some systems costing you more in the long run. A reliable independant shop will know his limits and recomend a dealer for some items.
Like I said, I would have sold you plugs too. They had fouling if they were black. I agree they would have cleaned up over time, the advisor took the info and told you that it wouldnt run with them. I have seen advisors tell customers some pretty unrealistic things to sell a job.
Like I said, I would have sold you plugs too. They had fouling if they were black. I agree they would have cleaned up over time, the advisor took the info and told you that it wouldnt run with them. I have seen advisors tell customers some pretty unrealistic things to sell a job.
