I need opinions.....

jinman · Dec 13, 2003

Bob, the only difference between the red DXs and the blue TCs is that the TCs can have Supersteer and the red DXs don't have that option. If you can do it (put on a mid-mount and FEL simultaneously) on the DX, you can do it on the TC. I'm sure I've seen lots of New Holland photos with both the FEL and mid-mount mower at the same time. If you ask that question in the NH forum, I'll bet you get lots of responses and maybe even some pictures.

( Since you seem to like the blue ones )

Bob, I don't have any preference of New Holland over Case for the compacts. My intention was to suggest that your Case dealer might be a little more cooperative if he thought you might buy a different tractor. I'm guessing there is not a NH dealer close by because Case-New Holland (CNH) won't let dealers in the same town compete. The local Case dealer in my town can't carry the DXs because the NH dealer is only about 3 miles down the same highway.

Based on your previous comments about your tractor having R4s and your dealer waiting on turfs, it sounded to me like he had your tractor at the dealership, but would not complete a contract with you. If he has your tractor and will only loan you a different tractor, that would get me pretty "hot." Why wouldn't he let you have your own tractor and then pick it up and install the options when they arrive? If your tractor has not arrived, I understand the situation and it would seem your dealer is trying to help you. In that situation, I'd say it's a good thing and reflects postively on the dealership.

As to getting the options you want, there is only one person who needs to make that final decision and that is you. We all "work through" options in our mind and if your dealer misunderstood your intentions, you should be allowed to configure your tractor as you want it. Your dealer is the "professional" when it comes to tractors and their options. It only makes sense that you would discuss all options with him. He should make a list or a sales contract with the tractor and all options as they will be installed on your tractor and ask for your to sign or initial that document. If he didn't do that, it is his oversight, and you should be firm in getting what you want. Verbal contracts are notorious for being inaccurate and problematic. I might even suggest that you sit down and make a list which includes your tractor and every option you want. Present that list to him and tell him you won't buy anything else, but be ready to stand by your decision.

Bob, all this is just my impression from your original post. Gosh knows I have been wrong in the past and could be wrong now, but I just want you to get the tractor you want and I think there has been too many non-specifics in your negotiation and those have led to confusion. At some point I think you have to take control or else you may end up with something you really did not want. /forums/images/graemlins/shocked.gif Good luck. /forums/images/graemlins/smile.gif

Old_Hickory · Dec 13, 2003

Could you buy the tires yourself and have the dealer reimburse you ?There are lots of other places that sell tractor tires besides your dealer. At least there is in my neck of the woods.

Henro · Dec 13, 2003

Wow...did I miss the point that the tractor was sitting on the dealer's lot all along...and that it is simply a tire issue!!?? /forums/images/graemlins/blush.gif /forums/images/graemlins/blush.gif /forums/images/graemlins/blush.gif

PineRidge · Dec 13, 2003

I hope that my last post was not misunderstood. If you are not pressed for a tractor since you do have a furnished loaner. And if you did not sign a sales agreement with a specified delivery date then you are still in control.

I merely suggested a better line of communication between you and your dealer. Ultimately you are the one that will need to be happy with this tractor and deal for a long time to come.

If he can't make you happy, then by all means give him an ultimatum, if he can’t or won't abide by it then find another dealer and another tractor. There are lots of dealers out there that really do want your business.

aloha · Dec 13, 2003

It sounds like you formed an oral contract, but the seller may be in breach, and the contract may be unenforceable if not in writing. Or maybe the opposite on all points.

When no time of delivery was specified originally, the dealer would have a reasonable time in which to deliver. It sounds like the time that has passed would be beyond reasonable. However, the loaner complicates it. At a minimum, it would give the dealer more time to deliver. It probably was left with you these many weeks with the expectation that you would buy the DX33 and as an accomodation until they deliver. If you now cancel the deal on the DX33, you might owe the dealer rental value of the DX25 for the time you had it. You, of course, consider it only to be an extended test drive which has created no obligation.

You probably should clarify with the dealer what is happening with the DX33. Let them know you have completed your test drive and are prepared to sign a contract to buy, which must specify a reasonable time for the dealer to deliver. Tell them to take back the DX25. (If you are not comfortable using their machine, you are not getting the benefit, but they have an excuse to delay.)

Keep in mind that you may think you have an agreement at $14,400, but until it is reduced to writing, there is a possibilty they may recall the agreement differently.

If you are considering walking away from the DX33 you should talk with an attorney who does consumer law. You need to be careful that you do nothing that might create a contract binding on you where a contract does not now exist.

jinman · Dec 13, 2003

I'm not sure, Bill. I got the opinion that the dealer had the tractor by Bob's comment as follows:

( Stopped in a week later, and dealer says the turf tires aren't in for it yet.It has R4 tires now. )

That gave me the impression that the dealer had the tractor with R4s and was only waiting for the turfs. Do you think I read too much into this statement? /forums/images/graemlins/confused.gif /forums/images/graemlins/smile.gif

BigBob · Dec 13, 2003

Everyone, thank you very much for your posts. I got a lot of good information there. Here is an update. I talked with some farmers who have dealt with both dealers. They all agreed on two things.
#1. The dealer with the TC29 cannot be trusted.
#2. The Case dealer is known to be slow on selling, but service dept. is excellent.
I then went to the Case dealer and had a long talk with him.(about 2 hours) He apologized for not getting with me,I am to use the loaner any way I want to, and he cannot honestly tell me when the rear tires and rims will be in. The tractor is in the shop,jacked up, and rear wheels are off. When the new wheels arrive, they will be installed and delivery will be the same day. I think we got things worked out well enough between us. Even though I was aggravated, I still can't help but like the guy. Either he is a good man, or I am extremely gullible. Please don't answer to the last statement. I feel better about using the one here now. The thing that persuaded me was all the farmers and what they said about the service. I do want to thank all of you again and I'll quit my complaining. Thanks,
Bob

BigBob · Dec 13, 2003

When I posted the liking of blue ones, I meant that you probably had a lot of experience with them. I have no color preference(other than green) and didn't mean anything wrong with my statement. Sorry,
Bob

jwcinpk · Dec 13, 2003

You are buying the thing. I would get what I wanted on it. If I didn't particularly want the R4s I'd tell the dealer hey you get me the tractor for the price we negotiated with ag tires or no deal. If you want R4s later you can get them later. You are not costing him anything to get you the tractor with ags. You are actually saving him money as R4s are more expensive. Bottom line get your tractor like you want it or you are gonna spend more money to get it that way in the future. If a set of tires keeps your dealer from making a deal you don't have much of a dealer. Heck I almost cancelled a $38000 order I had with my dealer over $350. If you have a loaner, run it like you stole it!

rbarker · Dec 16, 2003

( Everyone, thank you very much for your posts. I got a lot of good information there. Here is an update. )

Good for you for handling it this way! Communication is the key here. To many people today try to hold someone responsible for a problem without telling them that one exists.

And for what it's worth, this guy sounds legit and I would trust him too. /forums/images/graemlins/cool.gif