Re: I took the plunge - UPDATE II
There were some guys saying there decals were put on wrong. Don't know if that is your case.
My knob will not go all the way around. It stops on install, and wont get past 4 1/2.
I can't remember if it drops any or not.I think it might still drop 1/2" or so. I have found all the way up is still not high enough to do anything besides mow.
When I took the deck off I lubed with wd40. Find where the knob goes through floor, and spray everything up there. Made it a lot easier. It will get easier after you use it a while.
I know where you are coming from, should not have any problems when getting a new tractor. It sounds like your dealer made an attempt to fix. They probably did not send out a top guy to fix a hyd leak and look at a mower adjustment knob.
When you do call, stay calm. It always works in your favor. Being in a service department myself, nobody likes being yelled at because the guy you sent to make a repair could not handle it and told you it was fixed(or he thought it was fixed).
I will take mine in this winter when season is over in case anything else comes up.
I know where to set the adjustment knob for my grass and take of the MMM when doing anything, it only takes a few minutes. It also will get quicker removing and installing.