I Went To Purchase A New Mini-Excavator And This Happened.....

[skramer360]

I'm spoiling my tractor if I park it in the barn and hose it off twice a yr...waxing tractors is city dude stuff.

I washed and waxed my tractor once. I was using it to pull a trailer for wedding. It was the bride's entrance, so it needed to look nice.

 

[JTKub]

Putting your tractor in a "garage" instead of a barn or machine shed is the line of demarcation.

Sometimes I just go in there to look at it and touch it.

The tractor that is..

 

[drumminj]

I washed and waxed my tractor once. I was using it to pull a trailer for wedding. It was the bride's entrance, so it needed to look nice.

Should I ask how large the bride was if she needed a trailer pulled behind a tractor to get to the wedding??

 

[scootr]

My neighbor's daughter was married in a ceremony at home. She insisted that her Dad deliver her to the groom sitting in the tractor bucket in her white dress. To each their own I guess.

 

[wyatt1963]

In May I ordered a new Mini Excavator from the shop I've patronized for 36 years. While they didn't have one in stock the salesman said he would locate one... 2 days later he called and said he had one incoming from another dealer, but it was lacking the quick coupler and bucket and that he'd have to order them.

Several weeks later and after the mini was delivered to my dealer, still no bucket and QC. I knew one of their other dealers had a similar machine and I asked if he could rob those so I could take delivery. He agreed.

I went to the shop on a rainy day and asked if they would get the key so we could check the hours on the machine, I watched the dealer put the key in, turn it, look at the display and he turned to me and said there were no hours on the machine.. (??)

The bucket and QC finally arrived, several days later (2 days ago) they delivered the machine.. I was absolutely shocked. The first thing I did was put the key in, toggle to "hours' and check the meter, 7.1 hours (not the zero i was told when I was at the shop). The machine was beyond dirty. Here are just a few pics I took and sent to the sales guy, zoom in and take a hard look at the filth on the zerk fitting (most were like that), the tracks, the engine compartment was filthy and looked like it was 20 years old, and when I put the front door down under and seat I couldn't believe it. I called the sales guy and told him to have the driver turn around and come get this POS and bring my check back. He suggested he had no idea the Ex was in that shape and stated that it looked like a demo unit.. 30 minutes later and machine is gone after waiting months. Now 2 days later, absolutely no follow-up contact from the sales guy or dealer.

I now believe there was no original bucket or QC cause they showed wear from use, and there's no way they did a DX on that machine w/o knowing its hours or condition. And no one from the dealer even put eyes on that machine, they just shipped it to me like that? I call it a shady, BS deal.

Of course what I want is hard to find, none locally, with months wasted, my hunt continues.. Also, there was a finance promotion that I was going to leverage to finance half the machine at 0%, that is now gone...

I'm just a homeowner with a couple of acres. I purchased this because I can, and I take pride in everything I own. I told my wife that even if they took $10k off that machine (which they NEVER would) I didn't want it. They completely ruined my new buying experience and that if I kept it, every time I looked at it I would remember the disappointment from delivery day.

Zoom way in and enjoy the pics of this 'new' machine...

.

It is used, whether it be 7 hours or 7000 hours, it should not have been represented as new. I don't blame you for being pissed, but I might have handled it as an opportunity to get some money back, your prerogative to handle it as you please though.

 

[BleedingOrange]

A question for the OP, where are you at with this problem ? Did you ever get a refund or another machine to replace this one ?

 

[lilranch2001]

That’s incredibly frustrating after waiting that long, you definitely deserved a clean, zero-hour machine. It’s like ordering a brand-new labubu costume and getting one that’s already worn — totally ruins the excitement.

I have no idea what a labaloo costume is, but this may be the weirdest post I’ve ever seen on TBN

 

[AlbertC]

I understand your thinking about this and I would feel the same way. You looked forward to getting a new machine and they tried to pawn off a used machine.

 

[airbiscuit]

Howdy,

Nope, I didn't ask and the dealer didn't offer any remedy so it is what it is.. I'd rather absorb the delay and start over fresh and have a good experience..



thanks.

.

I think he bought from a different dealer. I don't think the original dealer is sad about it.