I agree you big reds needs to help you as your selling dealer.Dave,
I have several problems with my 2016 Branson 4720Ch.
I purchased it from Big Red's for a project in the Houston area, and I requested manuals for the tractor. As soon as they got the check, and delivered the tractor, they washed their hands of me, and I never got the parts manual they promised.
There is NO DEALER AT ALL in the Houston area, and that has really smashed my productivity.
Did Branson ever give access to the parts manuals back. I have been able to find a good service manual, an Ops manual and even a parts manual dated 2011, but I keep ending up with the wrong parts when I order from that. I believe I need a different parts manual for the "Tier 4" unit. Is that the case. Can anyone even get me a parts manual for my tractor?
Have you seen units with the AC inop? I'm sure you've seen plenty with the shredded fan shrouds.
Big reds hardly gave me the time of day when I wanted to purchase a new tractor from them. Instead I found a smaller Branson dealer that was in my backyard!
It's located in Robinson, tx right next to Waco. That's a little bit closer to you too over big reds.
It's Epperson tractor and the couple that run it are the friendliest people in the world and always seem to bend over backwards to help a person out. They truly are good people.
If you need work done or need to order parts and don't feel like giving big reds more money, hot then up.