I'm so mad!

C4Ranch · Apr 20, 2014

If the salesman wants to salvage the deal, see if he will give you what u paid as trade in and get the deal done!

murphy1244 · Apr 20, 2014

I think the Sales guy was being nice. Whoever is not around its their fault.

cletus99 · Apr 20, 2014

Yeah I do somewhat fault the dealer for not calling after the denial, but I fault Agri Credit a little more. Especially after talking with the dealer about it. He's been using Agri Credit for years and never had them not call him if there was some problem with the application. When he told me I was denied he suggested I call them to see if there was something that could be done. They don't usually tell the dealer the reason for denial either. After I had called and I told him they said "federal law" prohibited them from discussing it I told him I would just try again on down the road a little. I've been dealing with this dealer for over a year. They're a small family dealer, but have been in business for over 20 years and I really like them. I had a boat that I had a loan on that I just sold about 3 weeks ago and the loan hadn't been paid yet so I kind of thought that it may have had something to do with not getting the loan. I figured I'd try again a few months down the road after the loan cleared off my credit report. But then I ran across the L3800 and thought it was a good deal. Which it was. Just not the deal I would have gotten. I'm going to talk to my dealer about trading in the Kubota, but I'm probably going to have to wait a while. What sucks is by then I'll probably have to get a tier 4 Kioti. Maybe by then though I can get something like a DK40 or comparable. So far I'm not too impressed with the lift capacity on the L3800 and I'd like to have something with better lift capacity.

phiferpharm · Apr 20, 2014

Interesting.. You may wish to look at this and see if it applies.

http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf

I believe you have the right to know officially what the problem is and in fact, should have been sent an explanation letter.

drjay9051 · Apr 20, 2014

Cletus:

After what you have been through you deserve a DK40 !

Trade in the Kubota. The dealer should work with you on this.

Don't look back. life is short.

Just do it !!

cletus99 · Apr 20, 2014

phiferpharm said:
Interesting.. You may wish to look at this and see if it applies.

http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf

I believe you have the right to know officially what the problem is and in fact, should have been sent an explanation letter.

Yeah that's what they said. A letter would be sent explaining why I was denied. They just couldn't discuss it over the phone.

k0ua · Apr 20, 2014

drjay9051 said:
Cletus:

After what you have been through you deserve a DK40 !

Trade in the Kubota. The dealer should work with you on this.

Don't look back. life is short.

Just do it !!

+1 on this line of action. Just take the L3800 and trade it for a DK40se. with KL401 loader. It will lift well over twice as much as the L3800.

Mounted Madness · Apr 20, 2014

Lately, I've been noticing either an increase in poor service quality which has generated more complaints like this.
I've been trying to straighten out an addressing problem with BC Hydro for 7 months now, and just received my first bill - WITH THE INCORRECT ADDRESS.
This after writing the CEO.

My point - what has happened to customer service? It sounds like the Agri-Credit's staff just didn't care. Are jobs that available that customers can be turned away?

grm61 · Apr 21, 2014

I have had nothing but good service from Agri-Credit.
My approval came in 10 minutes.
My Wife calls and makes the payment by phone each month, the folks are polite and helpful, no problems at all.

I don't know how your deal happened, but maybe the dealer should have followed up on it...Unfortunate situation for sure.

Trade in that Kubota and get the tractor you want

coobie · Apr 21, 2014

Mounted Madness said:
Lately, I've been noticing either an increase in poor service quality which has generated more complaints like this.
I've been trying to straighten out an addressing problem with BC Hydro for 7 months now, and just received my first bill - WITH THE INCORRECT ADDRESS.
This after writing the CEO.

My point - what has happened to customer service? It sounds like the Agri-Credit's staff just didn't care. Are jobs that available that customers can be turned away?

What has happened to customer service? Employees make $10-$12 bucks an hour and don,t care.If they lose that job they can they just go get another one making the same wage.Pride and doing a good job is going down the drain in the USA with some folks.