Alright, I've been watching this thread for a few days. Now I'll chime in. I have a New Idea 7210 inline baler. Same as a mf 1837. It has a thrower on it also. I switched from a New Holland because quite frankly I found it tough to make any money when I had to re-bale 10% of the bales in the field the 15% of the rest by the time I was done handling them. When the rows were inconsistant, light crop, even if the baler was just in need of a tightening up, "Banana Bales". You know the kind, you get done baling and look in the twine box, "Well, how the heck did the left side use 1/4 more of the twine ball than the right?" Look at how they work. They stuff to the left side of the baler, of course if the windrow isn't perfect, the bale quality suffers.
Anyway, going on the 7th year with the inline, not 1 customer was lost. We actually picked up a few. Yes it is a litte difficult to explain where the cut side is. Solution, I didn't tell them. I showed them the hay when they came to pick it up. Most didn't even notice before i showed them. I will say they were happier with easier & tighter stacking hay.
Going onto maintenence, Aside from the usual chain tightening and greasing, there has been nothing i've had to do. Go make hay, Thats it. I don't like working on equipment when it 95 degrees out and I should be making hay.
I could go on and on with stories of the die hard Deere & NH guys that I went to "Bale Out" of jams that couldn't belive how fast I could go & good the bales were.