If I would have known it had 12 hrs and was used in their advertisements I probably would have pushed for a free 50 hr service to be included in the sale. But if the tractor appears new it was probably only driven around, possibly some demo rides by other customers. But after delivery? Could make a big deal of it if you wanted. I don't think I've gotten a tractor with less than four on the tac when delivered, pretty sure the last one had 6.2 when I put it on my trailer (and I'd previously put about .5 on it at the dealer just starting it and putzing around their lot while shopping).