just bought a 2015 jd 4066r..quick questions

[RollingsFarms]

Is your Deere dealer an ag dealer or mostly lawn and garden? If it's an ag dealer then there's no excuse for the lack of service you've been getting. If it's lawn and garden then the biggest tractor those guys ever see is something like your 4520. It seems Deere has their best mechanics in the ag dealers and put any ol' Joe to work in the back at their smaller dealerships that deal in lawn mowers and weed eaters more than tractors.

 

[yukonhunter]

Its kind of an in between ...prob more on the lawn and garden I would bet

 

[RollingsFarms]

Its kind of an in between ...prob more on the lawn and garden I would bet

There's your problem unfortunately. The mechanics they employ are NOTHING like who work at the ag dealers. Yeah they both work for Deere but the ag guys go to hours of classes to become certified and have to keep up to date every year. Please try to find a Deer ag dealer and your problems will be over I promise!

 

[grm61]

There's your problem unfortunately. The mechanics they employ are NOTHING like who work at the ag dealers. Yeah they both work for Deere but the ag guys go to hours of classes to become certified and have to keep up to date every year. Please try to find a Deer ag dealer and your problems will be over I promise!

Yep

 

[hosspuller]

There's your problem unfortunately. The mechanics they employ are NOTHING like who work at the ag dealers. Yeah they both work for Deere but the ag guys go to hours of classes to become certified and have to keep up to date every year. Please try to find a Deer ag dealer and your problems will be over I promise!

Add the Deere construction folks too. In my experience, the construction division has competent tech too. As I said before .... L&G ... not so much.

If your present dealer can't handle a simple battery issue ... DON'T let them near a Tier 4 DPF and the associated controls !!

 

[TomSeller]

Add the Deere construction folks too. In my experience, the construction division has competent tech too. As I said before .... L&G ... not so much.

If your present dealer can't handle a simple battery issue ... DON'T let them near a Tier 4 DPF and the associated controls !!

Are you guys saying lawnmowers are less complicated and less critical to JD success than commercial production AG machines? No way.

JD has some really fine mechanics at many levels, particularity at the money end. Big green machines are impressive.

 

[jim44]

I'm sure there are some good JD dealers out there. But, I haven't had much luck finding one. Had to dump the one I dealt with when he tried to charge me $450 to pick up the 6300 I had bought from him, to work on calibrating the 3 point hitch. This was a distance of about 10 miles-----20 mile round trip. If I had known before I had him do it, I would have just roaded the thing the 10 miles. But on the brighter side, we got along great when I bought the tractor, until I started having problems-----then, not so much.

Kubota dealer is always glad to see me, and does FREE pick up and delivery when you have work done.

 

[hosspuller]

Are you guys saying lawnmowers are less complicated and less critical to JD success than commercial production AG machines? No way.

JD has some really fine mechanics at many levels, particularity at the money end. Big green machines are impressive.

I'm not saying anything about the level of machine complexity or all techs. Just my experience with techs at different Deere dealers local to me. I stand by my statement. If a battery issue stumps the dealer techs, I don't have any confidence they'll do any better with tier 4 controls. ... timers, sensors, computer, actuators, etc.

 

[TomSeller]

I'm not saying anything about the level of machine complexity or all techs. Just my experience with techs at different Deere dealers local to me. I stand by my statement. If a battery issue stumps the dealer techs, I don't have any confidence they'll do any better with tier 4 controls. ... timers, sensors, computer, actuators, etc.

Oh I agree with you, my post was intended to be in jest. JD AG mechanics are usually top notch.

 

[sd455dan]

Dealers can be idiots if the person you're interfacing with isn't doing his or her job.

Case in point: just today my F150 needs a master cylinder as one of the primary cups is leaking internally and under a hard pedal (think holding the brake on a hill), the brake pedal sinks to the floor. I didn't think to "demo" the problem when I dropped my truck off for warranty work as a sinking brake pedal seems a self-obvious problem to me when it is followed with a written explanation. Imagine my surprise that the dealer didn't change out the master cylinder because they could not duplicate the problem.

With the service writer in the cab with me, the brake pedal went to the floor. I'm good, right? No, no I'm not. The service writer guy then tried the brakes and said he couldn't duplicate the problem, and besides, the guy says, if the master cylinder was failing the brake light would come on. Huh? I'm a mechanic and so I offered to explain how a master cylinder works and how it can fail like this and not set off the brake light, and beside who cares, what did he think was wrong if the pedal goes to the floor?

He said the pedal goes didn't go to the floor.

Then ensued a 15 minute argument that I lost because the guy walked off thinking I'm dumber than a box of hammers.

Eventually I got people who matter to say, WTF, the master cylinder is bad, but by that time the writer had left for the day.

My point: sometimes the stupid piles up on one person and wrecks what should be a no-brainer issue to fix even at good dealers.

I have seen this happen to a couple friends- and have to wonder (What) training Or certification is required to be a service writer at some dealerships... most of the mechanics employed at the dealerships must wonder the same thing.