Kioti warranty termination after *any* DIY work? Really?!?!

[dzoller]

My personal experience, the dealer says no to warranty work so you contact the Kioti corporate and they say it's up to the dealer, then they don't respond to any further inquiries. The Kioti warranty is only good if you have a lawyer to disagree with them. They're a PoS company that makes average at best tractors sold by lazy dealers. I should've spent a little more and went with a better brand.

 

[grsthegreat]

Man, people are so jaded. Ive had several warranty items corrected on my kioti while it was under warranty, and at no time did they threaten not to fix it, and i did all my own service work. Mind you kioti wont send you the parts to fix it, the repairs have to be done by certified repair facility, but they honoured the warranty contract. That being said, i only use genuine kioti parts. i only use factory parts on all my rigs.

my tractor is 10 years old now, 1500 hours. Wonderful piece of equipment. Local dealers stock most parts, and if they dont have parts they got them in a few days.

i would buy another kioti no questions asked.

 

[kantuckid]

A "friendly, helpful, thoughtful" (think of other pleasant words to describe someone who values your business?) dealer might send me the parts when it was logical and so forth.
Operating a machine it's typically going to be the owners responsibility to tighten a fastner or replace one that's gone.
Lawyers aside, when I worked on aircraft guess who checked for "stuff"... Guess what could happen if I missed something big...Guess who was along for the ride...

dzoller-whats your beef about? We understand being ticked off but much is left unsaid.

 

[kantuckid]

Every electrical powered whatever it is has pages of lawyer talk that any sane person ignores. Electric fans and much, much more.

 

[ljjhouser]

I guess that is one reason I always use Kubota filters. And they are expensive. I had to laugh. The new tractor came with a very large, attractive white hydraulic filter. And the replacement (from Kubota) is a NOT Noticable gray color. So, yes, by sight, you did the filter change, and it needs to have that word on it (or number) - Kubota. I may replace my own part, but it will be a Kubota part. But most warrantees are short - usually run out before the financing does. I think mine was 2 years. No interest Kubota money us usually 5 years.

 

[bartjoebob]

Man, people are so jaded. Ive had several warranty items corrected on my kioti while it was under warranty, and at no time did they threaten not to fix it, and i did all my own service work. Mind you kioti wont send you the parts to fix it, the repairs have to be done by certified repair facility, but they honoured the warranty contract. That being said, i only use genuine kioti parts. i only use factory parts on all my rigs.

my tractor is 10 years old now, 1500 hours. Wonderful piece of equipment. Local dealers stock most parts, and if they dont have parts they got them in a few days.

i would buy another kioti no questions aske

Every electrical powered whatever it is has pages of lawyer talk that any sane person ignores. Electric fans and much, much more.

Man, people are so jaded. Ive had several warranty items corrected on my kioti while it was under warranty, and at no time did they threaten not to fix it, and i did all my own service work. Mind you kioti wont send you the parts to fix it, the repairs have to be done by certified repair facility, but they honoured the warranty contract. That being said, i only use genuine kioti parts. i only use factory parts on all my rigs.

my tractor is 10 years old now, 1500 hours. Wonderful piece of equipment. Local dealers stock most parts, and if they dont have parts they got them in a few days.

i would buy another kioti no questions asked.

But was that the local dealer who repairs with no issue? In that case it's the old "find the best service department adage". Seems like kioti corporate will allow it's dealers to screw customers over warranties, which is crap. So good dealer is a good kioti as long as mother ship treats the dealer well and the dealer doesn't drop the brand

 

[ljjhouser]

My personal experience, the dealer says no to warranty work so you contact the Kioti corporate and they say it's up to the dealer, then they don't respond to any further inquiries. The Kioti warranty is only good if you have a lawyer to disagree with them. They're a PoS company that makes average at best tractors sold by lazy dealers. I should've spent a little more and went with a better brand.

I don't usually see a lot of problem comments with Kioti. Maybe some of that problem is with your specific dealer. Sorry to hear that. I have always felt most tractors are good. And any tractor is as good as the dealer that you must deal with. Good luck, Larry OH, I see you are relatively new to the Forum. Welcome aboard. Glad you are here.

 

[coobie]

Man, people are so jaded. Ive had several warranty items corrected on my kioti while it was under warranty, and at no time did they threaten not to fix it, and i did all my own service work. Mind you kioti wont send you the parts to fix it, the repairs have to be done by certified repair facility, but they honoured the warranty contract. That being said, i only use genuine kioti parts. i only use factory parts on all my rigs.

my tractor is 10 years old now, 1500 hours. Wonderful piece of equipment. Local dealers stock most parts, and if they dont have parts they got them in a few days.

i would buy another kioti no questions asked.

My 2012 kioti DK 40 se hydro cab has been flawless around 450 hours on mine.Great experience here also kioti filters and parts ..

 

[coobie]

My personal experience, the dealer says no to warranty work so you contact the Kioti corporate and they say it's up to the dealer, then they don't respond to any further inquiries. The Kioti warranty is only good if you have a lawyer to disagree with them. They're a PoS company that makes average at best tractors sold by lazy dealers. I should've spent a little more and went with a better brand.

Funny chit keep them coming ..

 

[Darren33]

Doesnt just about every company put something like that in the fine print now? Even when you buy a chainsaw it says use our genuine oil blah blah blah or it could void your warranty. I dont think using a grapple or anything like that is an issue. I think basically the only thing that fine print is telling you is to just buy parts, lubricants, equipment etc through them as with any company they want your business because it pays them lol