Redlands Okie
Veteran Member
I would second (third?) the advice to see about a license. I would also file a complaint with your State Attorney General. It might not help your neighbor from getting their money back, but it will help the next guy if they check up on the contractor. Also file a complaint with the Better Business Bureau. Again won't help your neighbor but serves as a warning.
As for helping your neighbor if the contractor is licensed also find out from the licensing people if they are bonded. If so find out how to collect on that bond. I.E. do you need to sue in small claims and get a judgment?
Good luck!
The odds of a small contractor being bonded is probably slim in a lot of areas. If the contractor has had to be be bonded for a larger job then its more likely. Some occupations or areas require bonding for license or permits. This is a good thing to check to see if they have bonds. Most times bonds are required its several types of bonds. Surety, performance, etc. etc.
I will say this, if the contractor is bonded and you go after his bonding (insurance in normal terms) you might be surprised at the reaction you get. In general the ability to be bonded is hard to get and keep at a reasonable price. Having claims on them is a major issue that many contractors do NOT want to have to deal with.