I will say this. When I called the dealership's service department, the first thing they said was, "bring it in." Then, someone said something in the background, and he said, "Wait, we don't have the parts, yet. Bring it in if you can leave it a while."
Well, I had already read what Spencer2000 siad about NH paying for the transportation, and I really didn;t want to go to the trouble of loading it up, hauling it to the dealership, etc. So, I told a little fib: "My trailer is broken. I'm told that NH will pay for transportation." The answer was, "Yes, we'll call you and make arrangments when we get the parts."
My comment is, it's bad enough to have to haul the thing in for service, I really didn't want to haul it in for a mistake made by NH. If I HAD hauled it in, and then found it didn't need the part, I would really have been p.o.'d.
Now, I'll suggest to the dealer when they call that they stop by when they have a service man in the area, and let him determine whether it needs the repair. If they'd rather haul it in and deliver it again, that's OK with me. /forums/images/graemlins/cool.gif