New Messages

   / New Messages #21  
Bird, Jim & Others,

I have been working with Muhammad to help identify and resolve speed problems on the new board. My day job is in computer systems design, and I volunteered my input to Muhammad.

I access on cable modem at work, and on a 56K modem at home---located out in the country with fairly "dirty" phone lines. So, I get to see things at their best and worst, so to speak.

The first thing to realize is that the discussion board was not changed simply for the sake of change. As you know, there are nearly 3.5 million message posts and reads annually, and growing. There are more than 50,000 unique users accessing the board monthly. The old software engine simply was not designed for and could not handle the loads it was getting. In fact, you all may recall complaints on the old board about failed searches, pages not loading, etc. So, it was not a matter of just abandoning the old board. It was literally collapsing.

The new board is built on an SQL database engine, which, for those who know, is the best and most robust engine available for this kind of use. This is scalable into the next several years of any projected growth.

As the new board was being built, many, many new features were added. But no matter how much testing was done (and I know Bird that you and others helped out in the testing), one can never know what will happen under real-life "loaded" conditions.

Here are the factors we have identified which have an impact on speed:

1) The initial speed problem that was encountered by Bird and others, but experienced by almost everyone (myself included), was due to extreme bandwidth drain caused by the spellchecker feature. Since this was a weak spell checker anyway, it was turned off. This resolved the "speed" complaints for all but a few users.

2) As a general matter, computers with processor speeds of less than 400Mhz, are probably going to perform more slowly than the "latest" machines. My sister just upgraded from an older P90 machine to a screaming Dell 800 Mhz, and her speed on the Web, she tells me, has almost tripled. Not that everyone should go out and buy new computers, but it is simply a fact that older machines are going to run considerably slower than the new ones. The latest Dells and comparable machines, fully loaded, are only around $1,500.

3) Anyone who has gone from a dialup account to cable or DSL access, finds the improvement in speed to be practically miraculous. There is simply no comparison. If you go on the Web more than an hour a day, and can get cable or DSL in your area, I believe you would find the $35-60 a month expense a very satisfying expenditure (specially to keep up on the doin's of your $20,000 tractor-owning friends <g>).

4) If you do not have cable or DSL in your area, you can obtain somewhat better access by upgrading from a 28.8 modem to a 56K modem. The speed increase will not be as dramatic as that offered by cable, but a 10-15% speed increase is better than none. A 56K modem is quite inexpensive, under $50.

5) Quality of phone line data transmission for dialup modems is extremely unven, even within the same household or office building. In our offices a few years ago, we were all on 56K modems, but in my own office, I got about one-half the download speeds as everyone else. We did all kinds of diagnostics, but I never was able to get logged on over 16K.

One thing you might consider is to run "Cat 5" cable from your phone demark box to the jack into which you plug your computer. Cat 5 is very high quality shielded cable, rarely if ever used in residential phone wiring. But with all of the electrical devices in a home these days, Cat 5 cabling for your phones will ensure that extraneous signals do not interfere. Cat 5 can be purchased in 1,000 foot rolls for about $100.

6) Time of day and general user loads on the Internet itself can cause a great many of the "speed" problems. When kids get out of school around 3 pm, we always notice slowdowns in access, both on dialup and cable. Some cable operators also over-sell the service, and put many more than the maximum number of users on a single cable head. Most are designed for 1,500 or so users, but I know places where they have 5,000 and more on a single cable head. People on cable in some California cities are getting speeds worse than 28.8 modems.

Also, around 5 pm, most businesses have a huge surge in end-of-day e-mailing and document transfer going on. Since this works across several time zones, from 2-7 pm can often see degraded speed generally.

So, the forgoing are some of the factors which are responsible for slow speed, for particular users at particular times.

Some of the frustration I read in the messages about the various difficulties of reading in flat or threaded mode, are simply caused by users not being familiar yet with how best to use the features of the board for thier own style of reading. I myself, at first, felt really frustrated while using the flat mode. Then, Muhammad epxlained to me how to change my profile defaults, and how easy it was to switch from flat to threaded, and I am getting along much better <g>.

The traffic to the TractorbyNet.com discussion board is now up to 50,000 unique users per month, and growing quickly. The server on which the board is located, frankly, was not designed for this level of load either. So, I am trying to convince Muhammad to upgrade to a new server, with greatly expanded server ram, which would have some effect on speed for all users.

All in all, I simply marvel at the pleasure I get from this website. The people, every last one of them, are helpful, with a great sense of humor, and possess tremendous knowledge about compact tractors. I have 9,000 bookmarks in my Explorer menu. TractorByNet is at the top of the list. It is my real "home" on the Web. I believe everything Muhammad has done to improve and expand this site has been excellent.

This is a "transition" phrase, which we will all have to be patient with as Muhammad irons out wrinkles. He is as repsonsive as can be, in my experience, and I am sure as the board continues to expand in features and scope, we will continue to appreciate this extraordinary place for us.

BobT.

P.S. I just got a look at a "secret" page---the brand new, total redesign of TractorbyNet. I don't know exactly when Muhammad plans to launch it, and expect it is still a few weeks away. But it absolutely knocked my eyeballs out. Takes things to a whole new level. Amazon.com, here we come, crusin' on up on our tractors <g>!


A Indiana Boy
 
   / New Messages #22  
Wow Bob, that one will challenge Mark C for long-message award I think! /w3tcompact/icons/wink.gif (I counted over 1,000 in there!)

Anyway, I guess I couldn't have put it better, and that was a great explanation of how to get your general connection speeds up.

All in all if there were a huge number of reports of slow loading, I would be concerned about maybe upgrading our servers, or the like... (as I mentioned in the other message, the forum's nature doesn't allow it to be slow) but since the forum launched, over 25,000 people have been in here, and roughly 0.0003% of users have reported a problem. Also, facts prove that if a site takes to long to load, users don't stay, and certainly don't have the patience to dig through and wait a long time to post a message... something being done to the tune of 75-100 times each day, record highs for TractorByNet.com. From analyzing our logs, and the time the average user spends on the site, if it took as long as some reports to enter the forum, select a topic, and post a message, those numbers would be impossible, or it would be impossible for a user to post a message.

The fact about the spell checker is correct. The number of simultaneous users was getting well over 100, and all it took was one to run the spell checker to clog the server down quite a bit. Since we removed the spell checker and a couple of other CPU-intensive features (probably didn't even notice them missing!) we have not been able to duplicate any such slow-downs.

As for the popularity of this site, yes, we're growing and plan to grow a lot more. This forum is built to handle a whole lot more than 3.5 million posts & views on an annual basis, more like 3.5 million per month!

Oh, last but not least, yes, I can confirm that TractorByNet.com (Version 4.0 /w3tcompact/icons/wink.gif) will be completely redesigned in the near future. Many new and neat features, and upgrades to existing features, will come as well.

<font color=blue>>></font color=blue>Muhammad
<font color=blue>Forum Master</font color=blue>
 
   / New Messages #23  
Muhammad, I find that it is still loading slow even with a cable hook-up. I do have an older computer, but will be jumping up to a new MAC G4 on monday so I'll let you know how much faster it is. By the way how are things in central NY? I'm just outside of Rochester so not too far from you.

Von
 
   / New Messages #24  
Hey Von, How's your B8200 running? Here we're getting those 'April Showers' ---and lots of them, haven't seen sun in quite a while. /w3tcompact/icons/wink.gif But not all that cold anymore, all the way up to 40's!

Yes, please do report on the speed... I have even gone out of my way to use public library computers to test the speed, where it is fine... rather odd, for some to be getting slow loading. But, we'll keep working on it.

<font color=blue>>></font color=blue>Muhammad
<font color=blue>Forum Master</font color=blue>
 
   / New Messages #25  
BobT and Muhammad, thanks for the information. Unfortunately, I don't really know what the problem is. My ISP blames the phone company, the phone company denies it. I'm running a 300 processor with a 56k modem, but the fastest I can connect is 26.4. And while it's slow nearly all the time, it does get worse later at night, and the major problem is not simply the speed (which is, of course, slow, but it's the long pauses in transmissions). In fact, I tried to post a message last night, after 10 p.m. Eastern Time, that never posted. I finally gave up. Unfortunately, I'm far enough out in the boondocks that I don't have any options as far as ISPs, or type of connection, unless I want to pay long distance phone charges every time I connect.

Bird
 
   / New Messages #26  
Yes, I understand the single-provider option/problem. I remember back years ago, first trying to get a local number for dial-up access, to cut $1,500/month phone bills for long-distance dial-up charges. /w3tcompact/icons/crazy.gif

As far as long pauses, that is what I am trying to figure out. That is the exact problem that we corrected after you first reported it. I will keep you posted.

<font color=blue>>></font color=blue>Muhammad
<font color=blue>Forum Master</font color=blue>
 
   / New Messages #27  
Well, Muhammad, is that a new forum "title" for me now: "BobT. (long-winded)"? I don't think that has much prestige, now does it? I am trying for "enthusiast, and hope to get it this year <g>.

I really feel for Bird and his problems. I think the solution for him will be within about 24 months, when several wireless and satellite options will be available. The agony of waiting and waiting and waiting for pages is horrible. I know from experience, too. From about 7:30 or 8 pm, I can just forget about using my dialup account from home. It is pretty much like Bird describes, sometimes taking over 2 minutes to load one page. But I kinow it is my access provider, loading 50 dial up users onto a single incoming 56.6 modem, that causes the problem, not TBN.

BobT.


A Indiana Boy
 
   / New Messages #28  
Well remember, you can get to 50 and 'Enthusiast' with just two posts per day for a littke over 3 1/2 weeks!

<font color=blue>>></font color=blue>Muhammad
<font color=blue>Forum Master</font color=blue>
 
   / New Messages #29  
Bird, I had the same problem last night. I had created a reply, previewed it, then hit 'Continue' and IE5 said 'Web site found. Waiting for reply..." It sat like that for several minutes, so I opened a new window and started doing some other stuff. Eventually, I came back to the post window and it hadn't changed, so I used the other window to check to see if the message had posted. It had, so I went on back to what I was doing.

Mark
 
   / New Messages #30  
Aren't computers fun?/w3tcompact/icons/smile.gif I hate the darned thing, but don't know what I'd do without it.

Bird
 

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