Thank you nyone for your perspective on my recent comment. If I had not retired as an OEM service representative for another company, I would probably agree with you. Based on my own experience, I can tell you that design engineers generally do not work in the field. Sales asks research and development to come up with a design that will meet a certain customer need. R&D engineers meet with manufacturing representatives and a product is produced using parts that may, or may not, meet a required criteria for satisfactory results in the field. The product is usually tested under some kind of specified conditions for a limited time, but not always. Products do go out occasionally that are not tested under actual field conditions, and engineers wait for consumer feedback to see if the product works as designed. If a product does fail to live up to expectations, some modification or revision is made available to correct the problem. Quite often the cause of the problem is faulty design or inadequate components for the task at hand. Manufacturing has input about what components are adequate and at what cost. This is all part of the "cost of doing business." Tractors by their very nature are exposed to hostile environments, and to say that the cause of a component failure is because of a known environment is probably not accurate. Apparently, the relay issue was recognized by New Holland due to customer complaints, and a design modification was made available. I therefore submit that New Holland "messed up," or they would have required replacement of all interlock relays in a timely manner because of anticipated failure like they do oil and filters. Service/Technical bulletins are provided to address such issues, but often ignored because service personnel usually don't read these bulletins because a particular problem may seldom be, if ever, seen on the products they service. I am not assigning blame. It's just the way things are. This, of course, is just my opinion based on my own experience, I am sure others will want to weigh in with differing opinions, and I don't mind discussion, but I have other things to do so I am leaving this thread. Please continue to discuss this among yourselves if you wish. I appreciate all the comments that have led to a diagnosis of my starter problem. Best wishes to everyone.