Nice move by Mahindra.

   / Nice move by Mahindra. #51  
Robert_in_NY said:
Please don't think I am anti-Mahindra. If I had a competent dealer and Mahindra made a large enough tractor I would strongly consider them. However, they do not make tractors that fit my requirements and my local dealer is a fly by night outfit and I don't even know where he moved to right now. quote]

Robert, while I do not want to be nitpicky, do you not have a TN65? While I am not familiar with your other tractors, and am very sorry:eek: that Mahindra does not have a better dealer network and that is a good reason for you to not own one, Mahindra does indeed have tractors of your TN65 size & bigger.

Now we know that a friend of yours has a Mahindra and is not happy with it and that may have given you doubts about Mahindras, but there are some problems with all brands and I am sure that it would not be hard to find a New Holland with a problem bad enough that the owner wants to get rid of it.

While I agree with you about the owner's manual thing, (seems that a lot of questions asked here have the simple answers in the manual) all manuals are not created equal. My 7520 has a 1st class owners manual, but I have been looking at some smaller tractors, and have gotten owners manuals for them, and these manuals are not of the quality of my 7520.

Just a little more info.:)
 
   / Nice move by Mahindra. #52  
Robert, what do you have to say about the 24/7 hot lines set up by the manufacturers of the tractors you own? Can you tell us about them?
 
   / Nice move by Mahindra. #53  
Robert_in_NY said:
While I agree, whoever is on the phone "should" know the updates and such but for all anyone here knows they might just be sitting there looking the question up in the same manual the caller has. Are Mahindra's manuals that sparse they do not cover most of these types of questions? As for your question about adding just what was specified as the amount the system requires. My manuals state you add the fluid until it reads full. The specs are listed to give you an idea but the operator still should read the manual if they don't know how to change the oil. Does the Mahindra manuals cover basic maintance?

Please don't think I am anti-Mahindra. If I had a competent dealer and Mahindra made a large enough tractor I would strongly consider them. However, they do not make tractors that fit my requirements and my local dealer is a fly by night outfit and I don't even know where he moved to right now. When he first opened up and I had friends ask me about them I told them what you guys all said as far as they are built real solid and are reliable. I have two neighbors that own Mahindras and one good friend who has one. I buy equipment that meets my needs and has proper dealer support which is why I run CNH equipment as I have a great NH dealer local and a good Case-IH dealer a couple towns over.

I joined this discussion to hopefully learn why this move is so "nice" for Mahindra. If anything, I think this will result in more calls to the dealer. I can imagine these dealers will get the same calls they have PLUS new calls asking the dealer for this hotline number. Then they will misplace the number along side their manual and have to call their dealer again to get this number again. I am all for people working on their equipment but there has to be a line drawn somewhere. If people want to work on their tractors and such they should take the initiative to read their manuals.

I would much rather see the money spent on this service spent to better build a dealer network. Help some of these small guys get established and with a better dealer network these owners will have more access to information and hands on help.

Robert in all fairness, since you do not own a Mahindra & are not going to call the 24-7 hot line for your New holland, why dont you scoot over to the NH. forum. Maybe just maybe the rest of us can finish this out without any more criticism from a non Mahindra owner.
Mahindra has a fresh idea they are trying out, so lets give it a chance please
Sorry to be so harsh, but I dont see any Mahindra owners hassling the NH forums. lets keep this positive instead of arguing
 
   / Nice move by Mahindra. #54  
Ahem, I believe if I would have gotten a NH TC24 series, I would dad gum sure be wanting 24/7 hot line service, eight days a week. Thanks John, Paul, George, and Ringo. By the way, when are you blokes getting into the tractor biz?
 
   / Nice move by Mahindra. #55  
tractorErnie said:
Robert in all fairness, since you do not own a Mahindra & are not going to call the 24-7 hot line for your New holland, why dont you scoot over to the NH. forum. Maybe just maybe the rest of us can finish this out without any more criticism from a non Mahindra owner.
Mahindra has a fresh idea they are trying out, so lets give it a chance please
Sorry to be so harsh, but I dont see any Mahindra owners hassling the NH forums. lets keep this positive instead of arguing

Am I to understand that I can not join in a discussion on the Mahindra discussion board because I am not part of the club? I wasn't being critical but was just trying to understand why everyone thought this was such a great idea. The only reason I even clicked on this thread was because of the title.
 
   / Nice move by Mahindra. #56  
AchingBack said:
Robert, what do you have to say about the 24/7 hot lines set up by the manufacturers of the tractors you own? Can you tell us about them?

I have no idea if Deere, CNH or MF have hotlines and have no intention of finding out as they would serve very little use to me unless they can tell me if a part I ordered was in at my dealer or if I can borrow a tractor/implement off my NH lot for the weekend.
 
   / Nice move by Mahindra. #57  
MtnViewRanch said:
Robert_in_NY said:
Please don't think I am anti-Mahindra. If I had a competent dealer and Mahindra made a large enough tractor I would strongly consider them. However, they do not make tractors that fit my requirements and my local dealer is a fly by night outfit and I don't even know where he moved to right now. quote]

Robert, while I do not want to be nitpicky, do you not have a TN65? While I am not familiar with your other tractors, and am very sorry:eek: that Mahindra does not have a better dealer network and that is a good reason for you to not own one, Mahindra does indeed have tractors of your TN65 size & bigger.

Now we know that a friend of yours has a Mahindra and is not happy with it and that may have given you doubts about Mahindras, but there are some problems with all brands and I am sure that it would not be hard to find a New Holland with a problem bad enough that the owner wants to get rid of it.

While I agree with you about the owner's manual thing, (seems that a lot of questions asked here have the simple answers in the manual) all manuals are not created equal. My 7520 has a 1st class owners manual, but I have been looking at some smaller tractors, and have gotten owners manuals for them, and these manuals are not of the quality of my 7520.

Just a little more info.:)

The TN65 is too small for a lot of my jobs. I am actually looking for two tractors right now. I need a 120hp cab (open station if the price is right) tractor with FWA and a 70-80 pto hp cab tractor with FWA and no more then 5' wide.

My friend loved his Mahindra up until he started having problems. I am sure if there was a competent dealer local it would have been taken care of and I doubt I would have even heard about it.

I am not upset with Mahindra or even afraid of owning one and I do know all tractors have problems. That isn't what this thread was about. I was only trying to have a discussion about a topic posted in a "discussion" forum. I don't sit here looking at the Mahindra forum waiting for topics, I just check the post in the last 24 hours and if a title catches my eye I read it regardless of what forum it is in. I am dealer loyal, not tractor loyal so I enjoy reading what others have to say about their tractors as I never know when I might have one sitting in my barn.
 
Last edited:
   / Nice move by Mahindra. #58  
This is for Mahindra owners that might be interested in the 24/7 Hot Line. Those who either don't own a "Hindi" or the idea of a hot line please disregard.

As of today it is only available as a test basis by certain dealers or areas. It is going to be more of a referral system to get you to the closest dealer to your tractor. It is in India and is maned by personnel that are profecient in our language. They will not be technical people as such, at least for the most part, but they will have access to some technical literature to assist them in answering the questions presented. This is first hand information from Mahindra USA in Texas.

Man, I'm enjoying my Mahindra and I'm very pleased with my choice after a lot of research and dealer visits.
 
   / Nice move by Mahindra. #59  
Offy said:
It is in India and is maned by personnel that are profecient in our language.
:)

How can that be??? I can't even find people proficient in our language right here in the good old USA!!! :D

Dougster
 
   / Nice move by Mahindra. #60  
Ah, common Dougster I never said people from New England talked funny:)
 

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