Pallet Forks disconnect from the FEL quick attach

   / Pallet Forks disconnect from the FEL quick attach #41  
Hey guys, definitely agree it should be right the first time. Mistakes in fabrication can happen and we need to do a better job of detecting them before they ship. We have doubled our QC efforts and are working overtime to check every frame and attachment in stock. We apologize for any that got by us, but know this...we will always stand by our product and make it right!

Have a great holiday weekend!

Well if it is any consolation, the fork/bale spear I ordered from you guys is working GREAT!! Used the forks to move 30 foot trees to the burn pile and unloaded 6 - 5x4 bales with no issues. I think your products are great and saving my pennies for the next attachment I want
 
   / Pallet Forks disconnect from the FEL quick attach #42  
Izicc, I apologize for the problem! But, we can help. Please contact us at 1-800-605-8241 M-F 8am-5pm CST, or email info@palletforks.com. If more convenient, inbox your contact info and we will reach out to you. Our products are warrantied and we will stand by them 100%.

Can I be completely honest?

Your products are really good for the money. The steel seems thick enough and high enough quality, the designs are fine, the paint is even better than King Kutter/Tarter/etc. does here in the states.

There are MINOR fitment issues with them in terms of the cost to fix, but major in terms of how they work for people, (both the attachment and the SS/tractor end) that seem to be present in a lot of the stuff you sell. I'm sure these are all laser cut, braked with huge brakes, welded in jigs, etc... but they're done incorrectly.

Once people have these issues, many get satisfaction only after hounding you guys over it.

If you could involve yourselves a bit more in the manufacturing process and ensure the items are correct, I think you would save a ton of money (i.e., make more money for you!) in the end and have much happier customers. It seems that some minor fixes to the jigs/computer programs/etc. would make these attachments more "correct". If that's not possible, it may be time to find a new supplier... I'm sure there are dozens.

It's not just Titan, as I stated in another post I found another manufacturer making them not to SAE quick attach specs. But the major manufacturers of attachments like Bradco/Paladin, Bobcat, etc. do not seem to have issues with their attachments fitting well on any SSQA-equipped machine.

It frustrates me to see so many with the same issues, when the fixes are relatively simple if done at the time of manufacture.
 
   / Pallet Forks disconnect from the FEL quick attach #43  
This isn't a new issue, BTW... my first Titan attachment was from atvxpress back in 2011... same issue - the quick attach plate was made incorrectly. Attachment itself was first rate.
 
 

Tractor & Equipment Auctions

2014 Ford Escape SUV (A50324)
2014 Ford Escape...
2008 CATERPILLAR 345CL EXCAVATOR (A51242)
2008 CATERPILLAR...
Quick Attach Pallet Forks (A47384)
Quick Attach...
2016 SDLG L948F WHEEL LOADER (A51242)
2016 SDLG L948F...
2012 FORD F-550 SUPER DUTY XLT SERVICE TRUCK (A51406)
2012 FORD F-550...
Tarter 4' 3 pt Box Blade (A50515)
Tarter 4' 3 pt Box...
 
Top