Is it a technology thing? In the 'old days' they simply couldn't make some of the tiny, intricate parts etc so everything was 'built to last' by default? As technology advanced everything became 'faster, lighter, smaller' and thus things tended to break easier and less likely to be able to be repaired?
Technology has also led to a proliferation of different parts. Take fans for example. A while ago one of our fans died. No parts available from the manufacture, uses a special motor. I bet in the old days most fans used the same motor, made by GE or the like. Today parts are designed by/for the product, back then products were likely designed by the parts.
That's true. But, I think attitude plays a role also. Nothing to do with sludge, but my latest example is I bought a pre-paid cell phone online from Verizon to use while traveling. We don't have cell phone coverage at home, so I just wanted a phone to use in case of whatever while on the road.
So, the phone is delivered, I charge the battery and take it into town to try it out. When I turn it on, a screen mesage says push SEND to activate your phone. Since I signed up for a plan and have a $10 credit, it is already active in my mind. So, I push SEND. Get a message that says your phone is already acitvated on an account - that's correct. Push '1' to verify your accounts (plural ???

). I push '1', and get a recorded message saying I am trying to call outside my normal zone.

So, I think maybe the phone is just confused. I call my home phone and get a message saying I can use a debit or credit card or collect call

I try to continue but the call never completes.
So, I come home and call Verizon's customer support. Very nice lady in Georgia who after I tell her I'm in a location with no signal wants me to try anyway. Okay, I go along and of course never get anything accomplished. Told me next time I am in a service area to push *228 SEND to complete the programming of my phone. I will be trying that later this afternoon.
The point is, how can it be such a circus to accomplish the simplest task? How much attention to detail would it take for Verizon not to put their customers through this nonsense? Was I surprised? - heck no. I have come to expect mediocrity everywhere.
Dave.