Rethinking Kioti products

[IslandTractor]

I cannot fault you there. Seems to have a jinx on Cleveland no matter what the sport.
I actually turned into a Pittsburg Steelers fan last year as I can't take the Browns anymore. Not enough wins and too much drama.

Well, my Pats were stymied this year too but I'm grateful for the last ten plus years. Just want Brady to get one more. Gronk!!!:cool2:

 

[Coyote machine]

I own and love both brands, so I happily swim in both schools. Guess that makes me an equal-opportunity shark. :licking:

I do think the OP was deliberately provocative with his comments (starting with the thread title, for that matter), so I get why CM responded as he did. I'm all for trying to do my own repairs where I can, but as another poster suggested, why would you "rethink" the entire Kioti brand of products over a single pesky electrical issue, and claim Kioti is all about sales and no support, before even giving the dealer's service department an opportunity look at the tractor? :confused3: Also, publicly calling out a Kioti customer service employee by name on an international forum, and inferring that she never returns anyone's calls because she hasn't returned Rick's strikes me as a cheap shot.

Rick, I hope you can resolve the problem, it sure sounds frustrating. Perhaps I'm wrong, but the way you pitched this thread strikes me as essentially a social-media play to shame a vendor into somehow solving the problem remotely, without actually giving them the opportunity to work on the tractor.

Well stated, for sure.
And this is once again, NOT what I said:
Quote Originally Posted by ovrszd
As a kubota owner referenced as a shark circling the poor crippled Kioti, nothing could be farther from the truth.
[snip]

I DID NOT say anything about a crippled Kioti; there IS NO crippled Kioti, just a Kioti that has not been identified as being new or used, but only has 17 hours on it, but no warranty?!:confused2:
The above makes no sense whatsoever. It's either new and under warranty or it's old but only has 17 hours on the clock. Explain which it is!

And I am completely in agreement that whining about no return call from HQ is what exactly? A personal slap? Grounds for impeachment? What is the crime here?

Take the baseball discussion to a separate thread, and let the sharks swim on their own, but let's get back to the OP's issue and resolve it.:anyone:

 

[Ford850]

How many of you would be upset and start a thread like this about your new truck? Would you be going to a dealer to get it fixed, or would you call the manufacturer and expect their help directly?
This thread seem very strange to me, and there must be much more to the story that we are hearing.

 

[Luke'sScreenName]

Confirmation bias...that's what I was trying to remember. Thanks.

"My tractor is better than your tractor because I chose mine (and I'm a f'ing genius!) so it must be the best......"

Yup. The classic description would be:
1. I chose the brand I think is best so...

for inforamion that 'confirms' this belief.. your brain has a tendancy to increase its salience (places more weight on it) and validity (emotional believability).
Information that is discordant with the original premise (my brand is best) is minimized.

This cognitive bias (not 'fallacy-not sure where my head was at) and other biases are subconscious and very very dificult to overcome. However, they are the basis for other thoughts we have (or should have as adults) more control over.
Logic like; "you provide information that disagrees with my belief so you are bad and worthy of attack as you must be a liar and have personally attacked me."
Everyone has done this so my intention is not to single anyone out.
... Back to circling now.

 

[ovrszd]

I think the OP clearly identified his tractor. It's 4 years old with 17hrs. Whether it's still under warranty for this issue should be clear to Kioti owners. For me, the shark, I'd say not. Doubt that my brand would cover it. Doubt that my local dealer would do anymore than the OP's has.

 

[Ford850]

I think the OP clearly identified his tractor. It's 4 years old with 17hrs. Whether it's still under warranty for this issue should be clear to Kioti owners. For me, the shark, I'd say not. Doubt that my brand would cover it. Doubt that my local dealer would do anymore than the OP's has.

Ok, I misunderstood his issue. So it sounds like it's out of warranty, and he is trying to fix it on his own. He can't figure it out and wants Kioti corporate to intervene rather than take it to the dealer and pay them to fix it. His other option would be to come to a site like this and ask for help troubleshooting the problem.

 

[TJP89]

My question is how on earth can you only put 17 hours on tractor in 4 years???? That's not even five hours a year. I can do five hours in good day of work. Maybe hour meter is busted as well?

 

[murphy1244]

My question is how on earth can you only put 17 hours on tractor in 4 years???? That's not even five hours a year. I can do five hours in good day of work. Maybe hour meter is busted as well?

I think I had 17 hours in by day 4. It was like Christmas and it was hard to put it away.

 

[ovrszd]

I think I had 17 hours in by day 4. It was like Christmas and it was hard to put it away.

I can just see that..... You putzing around in the driveway. Wife hollering from the doorway "Shut that thing off and come in the house!!" You saying "Just one more round Honey and I'll be in".

 

[Coyote machine]

I think the OP clearly identified his tractor. It's 4 years old with 17hrs. Whether it's still under warranty for this issue should be clear to Kioti owners. For me, the shark, I'd say not. Doubt that my brand would cover it. Doubt that my local dealer would do anymore than the OP's has.

I looked through all the OP's posts in this thread and still cannot determine what year tractor he bought, and whether it is a used or new one?:confused2: He stated he bought a DK-40SE/HST, fully loaded(?), in 2013, and it currently has 17 hours on the 'clock'.
Kioti's warranty in 2013 was for four (4) years, regardless of what date of manufacture, ( the actual date the tractor rolled off the factory floor).

And, from further rereading of his posts it seems he troubleshot the cruise module himself, (out of the tractor?)and had his, #1 in USA dealer, put his dash cluster in a working Kioti- which 'confirmed' his cluster is good- according to him.
His dealer told him the problem is in the wiring- but I don't see any reference to him, or the dealer doing any actual electrical troubleshooting. Maybe the OP is looking for the Kioti HQ customer service rep to call him back to schedule an appointment at his house to fix it free?!
And, since when did buying 2 Kioti's from the same #1 dealer in USA have ANYTHING to do with whether a tractor is under warranty?

If this situation is clear to someone- it's not clear to me.
How 'bout it OP- could you just once answer the questions regarding, new or used, warranty or no, and why only 17 hours since 2013?

Thanks,
curious sharks and others want to know....

Ok, I misunderstood his issue. So it sounds like it's out of warranty, and he is trying to fix it on his own. He can't figure it out and wants Kioti corporate to intervene rather than take it to the dealer and pay them to fix it. His other option would be to come to a site like this and ask for help troubleshooting the problem.

What I was saying at the get go- ask for help here first, instead of going all accusations, slander, and similar just because some indicator lights aren't working.