Rox's EVOO(Olive Oil) for sale on Amazon!

buckeyefarmer · Jun 3, 2018

Mine came today.

Jstpssng · Jun 3, 2018

I'm just curious how the free shipping works. Does that come out of the seller's pocket, or is it a perk that you get when you become a vendor?

newbury · Jun 3, 2018

rox said:
<snip>
Now back to fighting with Amazon to get them to fix their errors.

Good luck -
My liter of Salonenque was according to Amazon

Delivered today
Your package was left in the mail room

I don't have a mailroom!!

Earlier today I received a 2,000 foot roll of thick twine, again delivered by Amazon, in a cardboard box left out in the pouring rain for hours, the box was the consistency of mush. On that they said someone signed for it. They didn't even knock, we were sitting by the door all day.

They had put the oil in my personal mailbox.

Tomorrow I'm suppose to get a liter of your Bouteillan, I hope it gets here.

rox · Jun 4, 2018

Jstpssng said:
I'm just curious how the free shipping works. Does that come out of the seller's pocket, or is it a perk that you get when you become a vendor?

To be very honest with you I am not sure. You pay for Prime, I assume you are an Amazon Prime Member, so that is supposed to go toward your shipping costs on anything you buy from Amazon. What they do is they charge me a fee, for a one liter AOC de Provence that is a $13 fee that includes shipping to Prime Members. If you are not a Prime member I think you have to pay more for shipping, if you are a Prime Member you don't pay any more for shipping, but my cost, the fee that Amazon charges me is $13 on a 1L AOC de Provence. That does not include the brand new monthly storage charge so i don't know what that is going to be. Plus I have to pay a $50 a month for a Professional Account in order to sell food on Amazon. Then I have storage charges at the Cold Storage Ohio Warehouse who is holding my replenishment inventory. They have a monthly charge per pallet and I am holding 2 pallets over there plus a pick & pack fee when I ask them to send in replenishment inventory to Amazon, plus I also have the freight charges from Ohio to whatever warehouse Amazon decides I should send replenishment inventory to. And that does not even count my transportation charges from France to the Ohio cold storage warehouse, I calculate that to be just under $2,000 for 3 pallets all in, including the Customs Broker and US Customs charge. It's a lot of money and it has got me nervous. But I know one thing, in no stretch of the imagination am I over priced. Yeah I do know there are cheaper olive oils on Amazon, however I wonder if those are really legitimate Extra Virgin Olive Oil or is this some adulterated oil.

One thing is, once anybody tries our olive oil they acquire a taste for what real Extra Virgin Olive Oil should taste like. Adulterated and falsely labeled Extra Virgin Olive Oil will never compete with us once a customer tries us just once. It is that different. Yes I know it is expensive however I know we are competitively priced for Premium Extra Virgin Olive Oil, we are not at the top of the market in price, not by any yardstick. Trust me it takes squeezing a lot of olives to make a liter of olive oil. It is not like grapes or even apples, it takes a lot of olives to make a liter of pure unadulterated olive oil.

rox · Jun 4, 2018

buckeyefarmer said:
Mine came today.

Oh I'm so thrilled.
What did you order?
How was the packaging?
Did Amazon ship it in a box?
Did you notice the letter included with the product?
What did you think of the letter?
What do you think of the olive oil?
~rox

Jstpssng · Jun 4, 2018

rox said:
To be very honest with you I am not sure. You pay for Prime, I assume you are an Amazon Prime Member, so that is supposed to go toward your shipping costs on anything you buy from Amazon. What they do is they charge me a fee, for a one liter AOC de Provence that is a $13 fee that includes shipping to Prime Members. If you are not a Prime member I think you have to pay more for shipping, if you are a Prime Member you don't pay any more for shipping, but my cost, the fee that Amazon charges me is $13 on a 1L AOC de Provence. That does not include the brand new monthly storage charge so i don't know what that is going to be. Plus I have to pay a $50 a month for a Professional Account in order to sell food on Amazon. Then I have storage charges at the Cold Storage Ohio Warehouse who is holding my replenishment inventory. They have a monthly charge per pallet and I am holding 2 pallets over there plus a pick & pack fee when I ask them to send in replenishment inventory to Amazon, plus I also have the freight charges from Ohio to whatever warehouse Amazon decides I should send replenishment inventory to. And that does not even count my transportation charges from France to the Ohio cold storage warehouse, I calculate that to be just under $2,000 for 3 pallets all in, including the Customs Broker and US Customs charge. It's a lot of money and it has got me nervous. But I know one thing, in no stretch of the imagination am I over priced. Yeah I do know there are cheaper olive oils on Amazon, however I wonder if those are really legitimate Extra Virgin Olive Oil or is this some adulterated oil.

One thing is, once anybody tries our olive oil they acquire a taste for what real Extra Virgin Olive Oil should taste like. Adulterated and falsely labeled Extra Virgin Olive Oil will never compete with us once a customer tries us just once. It is that different. Yes I know it is expensive however I know we are competitively priced for Premium Extra Virgin Olive Oil, we are not at the top of the market in price, not by any yardstick. Trust me it takes squeezing a lot of olives to make a liter of olive oil. It is not like grapes or even apples, it takes a lot of olives to make a liter of pure unadulterated olive oil.

I don't have Prime, but when I spent over a certain amount ($25.00) I still got free shipping. The only thing they have available is the .25 Litre bottles, so I gave it a try.
Thanks for your feedback.

tallyho8 · Jun 4, 2018

rox said:
Oh great, did you like the letter with it?
How was the packaging?
Did they ship it in a box?
Amazon still has my listings so messed up, because you wrote that you left I review I just went to check my reviews and last I looked I had 118 reviews, now only 48 and none recent. It's so frustrating so darned frustrating. I am going to work on getting them to put all my reviews back, but first I have to get them to show all my products. I learned with Amazon, one step at a time.

The letter was very informative and yes, it came in a box in fine shape. It seems that they keep your reviews separate for each type and size of oil that is listed. Like they have 34 reviews for the 1L AOC de Provence but since I bought the .5L my review is not listed under the 1L. The .5L Bouteillan Provence has 14 reviews.
My review for the .5L AOC de Provence is not showing up yet. Sometimes they take several days to post the reviews, sometimes never.

rox · Jun 5, 2018

tallyho8 said:
The letter was very informative and yes, it came in a box in fine shape. It seems that they keep your reviews separate for each type and size of oil that is listed. Like they have 34 reviews for the 1L AOC de Provence but since I bought the .5L my review is not listed under the 1L. The .5L Bouteillan Provence has 14 reviews.
My review for the .5L AOC de Provence is not showing up yet. Sometimes they take several days to post the reviews, sometimes never.

Thank you so much. You are the first one to respond with answers to my specific questions, I thank you for that.
Please be more specific about the letter. Did it make you feel confident of the oil you bought, did you think it was informative or did it come across as just more marketing included with a product? I think I personally signed each letter, is that anything you noticed? Please be honest.

rox · Jun 5, 2018

Jstpssng said:
I don't have Prime, but when I spent over a certain amount ($25.00) I still got free shipping. The only thing they have available is the .25 Litre bottles, so I gave it a try.
Thanks for your feedback.

I know that is probably all you saw, It's killing me.
If you looked over on the right hand side of the Amazon web page you would have seen the varietals and the sizes available, and trust me there is more than 0.25L available. There is 0.50L. 1L. 2L. This is what I am trying so hard to get Amazon to fix, it is over on the right hand side of the web page. Not only that on the Product web page when you click on our name all our olives oils do not display, it's breaking my heart.
...