Sometimes it's good to know your stuff...

[Arc weld]

It takes a whole team to make a company successful. I work in inside sales and we average about $100,000/month in walk ins. We take all the phone and fax/e-mail orders and also put in all the orders from outside sales. Shipping picks all the orders and the drivers deliver them. In actual fact the GM does the least in generating income and probably earns the most... at least according to his logic. There were a couple times in the past where I had to ask about a customers account (that was on hold) and he was telling me I HAD to collect the money owing on the account before they could put anything else on it. In one of those cases the customer was looking at buying a set of cable reels worth over $800. The amount owing on his account was $2.31 from an extra cylinder he rented for a few days. The other one was less than $2.00. That's more likely to drive customers away than keep them. Who sends out an invoice for $2.31? The stamp costs 25% of the amount. We just lost a $40,000/yr customer because they waited too long for their product. Instead of doing everything possible to make it up and try to keep the customer, the GM wants to charge them a 25% restocking fee! Sometimes stuff happens and mistakes are made. My supervisor has been in the industry for over 40 years. He says if you're not making any mistakes, you're not doing anything. Nobody intentionally makes mistakes but sometimes they happen. Of course the GM and sales manager were blaming inside sales but my supervisor was not having any of it. We did our job. It was a combination of things that caused the problem but not something caused by inside sales. Oh, I'm looking to see what other jobs are out there.

 

[Reyer Farms]

Seems like some folks get promoted because they are not fit to do anything else??????

 

[Arc weld]

All I know is my opinion of the GM went way down. He doesn't realize that everyone you deal with is a customer and that includes all your coworkers. He doesn't have very good people skills and if he had to work the counter would be a nightmare. He's a GM of a welding supply but knows absolutely nothing about welding. All he thinks about is numbers.

 

[kevin37b]

I see way to much of the same thing . The least productive are the more highly compensated . You need to get some feelers out and forget that job .

 

[sparc]

Well the plot thickens. I got my cheque today but it only had the initial increase. The sales manager said he mentioned it to the GM to update my raise after their meeting and I should talk to the GM. What a tight prick! He said it's not effective till the 15th as the cheque had already been cut. The sales manager even said that's BS and the owner is going to have a talk with the GM. I'm tired of their stupid games. I did apply at another place and it would be so nice to just give my notice. I can just see it... sorry we forgot to update your raise but it will be on the 30th... Sorry forgot again......

When you take that new job, don't show up at the old job and don't tell them anything (no notice).
When they miss you and give you a call tell them you 'forgot' and you'll call them on the 15th,
but that they shouldn't miss you anyway because you don't generate any sales.

 

[woodlandfarms]

No matter how crappy you are being treated, all effort should be put in to leave in the best possible manner. If someone were to call, and they do not have an HR Department nor know the law (While each state is different, most quality corps will not say much more than Terminated and how much you were paid due to defamation laws), the last thing a prospective employer wants to hear is that you disapeared. Or you took stuff, or you wer completely unprofessional. even if you are leaving on a low note, don't make it worse.

 

[Arc weld]

We have the freedom of information and privacy act in Canada. A former employer can't say 1 word about you or even that you worked there without a signed consent form giving them permission.

 

[woodlandfarms]

Each state in the US governs what can and cannot be said. As I noted, defamation law suits have kept the truly professional companies from saying too much.

 

[My Hoe]

We have the freedom of information and privacy act in Canada. A former employer can't say 1 word about you or even that you worked there without a signed consent form giving them permission.

Arc weld,

I wish you EVERY SUCCESS!

My Hoe

 

[jwmorris]

The hinge that squeeks is the one that gets the oil.

Managers get more money by maximizing profits and the people that actually make the product subtract from that just like costs on everything else that goes into the finished part.

When fuel goes up and the suppliers price for everything they bring you goes up that means the price for the work has to go up or lowers the bottom line. Many don't realize that everyone that builds said product is now doing it for less money than they did it before (costs them more to get to work).

Not to mention cost of living for everything else you need to live with costs more.

When you hear someone say "we used to get $100 a week" ask them what gas, a burger and a gallon of milk cost back then, at that point break each down into percentages, if you want to see the real balance.