Jim
Thanks for the lecture...it was well received. I agree with everything you said, which is why I stopped short of actually splitting the tractor, and post this issue here first. If the cause of the leak required a major component to be replaced, and I didn't have NH's authorization to do the job in the first place, I'd choke...because it'd be a big pill to swallow! /forums/images/graemlins/crazy.gif
Before I actually started any disassembly, and after I had informed my dealer about the leak, I had offered two different proposals to them.
-1-Take the tractor back for a full refund, and I would buy the TC33DA instead....wishfull thinking I guess! I'd have to take a $3K hit, and that's just on the 24. Considering how bad they already burned me, NO WAY!! I'm not that naive.
-2-Refund the $614(what they wacked me for "supposedly" fixing my 21) and I'd fix the leak myself. In addition, they would supply me with the parts and process the warranty claim like they did it themselves. By agreeing to this proposal, I would forget all that has happened(even the damage to my truck)and continue to be a faithfull customer, like I was to the parts dept for the last 5 yrs. I honestly don't feel that this was unreasonable, all things considered, but they thought otherwise. I could do the repair part OK, but no refund!! They refused to tie the 2 issues together. To make matters worse...they had sold my 21 already, and as sad as it sounds...they had the odasity to resell it with the starting problem still present...they convinced that customer that extended crank time was normal for this tractor. They knew I knew about it(another story) and simply stated that it would be their problem if the customer complained. Talk about shady dealers!! I sure hope they stock a starter for it...with all that cranking it's seen, it's probably gonna need one REAL SOON! Plus an inj pump too!!
My only hopes at this time are to get NH's authorization to repair it myself...which I don't feel is that unreasonable, providing I speak to the proper authority and present my case or
.....stick a FOR SALE sign on it and unload it.
I haven't given up hope yet, but what a major let down this turned out to be. Nothing against TBN or it's members, but one reason I went local and paid a premium for the new 24, was all the fuss many of you make about supporting the local dealer and he would support you in return. You guys with reputable dealers are blessed and I am ENVIOUS of you!!!!!!!!!
Maybe I'll find one before I do something I may regret...