Stay away from Sims/Cab Depot

   / Stay away from Sims/Cab Depot #21  
I previously owned a Kubota B1700HST with a soft side Sims cab. I did not install it myself, it was already on when I purchased the tractor. I though it was OK at least much better than no cab.
Last year I upgraded to a Kioti CK25HST and it also had a Sims cab already installed. I was totally disappointed in this cab. The doors did not fit or close properly, the cab was floor mounted and the whole cab would jump around violently and almost take the floor off with it in the process plus I could not see anything around me due to the sheet metal panel design and small rubber mounted windows. I saved the door latches, heater, roof panel and one wiper motor and started from scratch to build a whole new cab. This one is rubber mounted to solid parts of the tractor, does not move at all during operation of the tractor and I can see what am doing. Best of all the doors fit and no water enters the cab.
The Sims cab is the black one.
I know building a cab is not for everyone but its not hard to improve on the Sims cab but then again it's not easy for a manufacturer to make a good cab for just a couple thousand bucks. That's why the good one cost $7,000.00.

Hello!!
I know this is an old forum, but I was wondering if you had any tips for making a cab like that. how did you go about getting the glass made, what thickness, type, gaskets etc? I have an L48 with no existing cab that i plan on making a hard cab similar to yours. It will be a bit more of a challenge finding some of the prices like the door shocks, handles, wipers etc... If you have any of that info, i'd appreciate it greatly. THanks!
 
   / Stay away from Sims/Cab Depot #23  
This is a rather late addition to this thread but I thought I would add my 2 cents anyway.

If I had seen this thread prior to purchasing my Sims cab I would never have done so. I purchased the STD Sims cab for my New Holland TC33D at a local dealer. I have encountered every installation problem listed in this thread. That said I should also mention that I am fairly handy with building and installation projects. In my youth I even built and drove from the ground up two different Modifies Race Cars. I have ample tools and supplies at my disposal for most work and/or installation projects.

I made the decision, for simplicity sake, at the time of purchase to have the dealer install the cab. Well the cab kit came and was missing parts which the dealer obtained from Sims. Unfortunately the day before the cab was to be installed the dealer went out of business. Fortunately, I say that tongue and cheek, they called me, reboxed the cab and delivered it to my residence and that's when the problems started and still continue.

The first thing I did was to attempt inventory the parts. As noted previously in the thread this was made more than extremely difficult due to no real parts list and the poorly written instructions. Thus far I have identified at least three missing parts. A call to Sims (contact was Sharron) has thus far produced little movement in the rectification of my problems. No matter how many time I told (at leats three times) Sharon that the dealer was "Out Of Business" she insisted that I attempt to call them to rectify the problem and if that didn't help to email Sims/her and reference a incident number that she gave me. I might just as well have been talking to my refrigerator. She also indicated that because the dealer had purchase the cab that I would have to pay for any parts myself in order to receive them. I wasn't real happy with this but I bit the bullet so to speak and told her that would be fine and I would like to buy them now. Again she returned to the You must call the dealer first theme.

Eventually I sent them/her an email describing the problems thus far and I did receive a reply requesting my physical address. She indicated once I did that She could forward a quotation for the parts that I need and that the quote would also double as the ordering form.

All in all this has been and continues to be a nightmare. I wouldn't recommend purchasing a bag of cat food from these people.
 
   / Stay away from Sims/Cab Depot #24  
Yes. Sims customer service SUCKS. I have a older cab for my older Ford and I have tried emailing and calling them with ZERO response. it amazes me how they can be in business when they will not pick up the phone, return a phone call or return and email.

Dont gt me wrong, the cab I have is of very good quality, but I need parts for it. Guess I will be making them
 
   / Stay away from Sims/Cab Depot #25  
This is sad to hear. My father worked for Sims many years ago (Late 60's to early 70's?) and I never really knew anything about the company or even really what they did. I know he managed a fabrication shop of some kind. He had his guys build a trailer for him that my sister still has, and I have a set of heavy steel ramps in my garage that he had them make on their metal brake. They're the same yellow as the Sims logo, although I never saw anything that wasn't black and white when I was a kid.

We grew up in the country, but not with a lot of acreage, so we never had anything more than a lawn tractor and my interest in tractors is a very recent phenomenon. I'd have been tempted to pick up a Sims cab for winters (I just got in from blowing snow) and I'd have thought about dad every time I looked at that logo (it's the same as what's on the ancient stationary that I'm sure my mother is still hoarding somewhere).
 
   / Stay away from Sims/Cab Depot #27  
If the Sims service is so bad as to create a thread such as this, then those affected might want to consider entering a Yelp Review. My wife handles that for us. She does honest reviews of the places we go and services we receive. On a couple of occasions, we have gotten swift action. She's always polite and truthful.

...just a thought.
 
   / Stay away from Sims/Cab Depot #28  
I believe Sharon is the owner. She is a 1st class moron.,, as a dealer, we preferred the Curtis cab, but sims has a better selection.. For a customer who bought a new b26 tlb from us it was our only option. This cab fit so poor, and had so many sharp edges my salesman sliced his head driving it & our customer, who has had several t/lbs. cut his head so bad he needed stitches. We weren't happy nor was he with the cab, and after several attempts to get Sharon to take the cab back with no success, we just gave him his $$ back.. She stated " I cannot be responsible for your customers clumsiness". When I showed him the letter, he snapped and headed to his lawyer with it. If it wasn't for the fact we are in the us and they r in Ontario, he would have sued them... Sharon from sims is an idiot
 
   / Stay away from Sims/Cab Depot #29  
At least you can get a response from them. I have emailed and called several times with ZERO response. I need to BUY some parts for my cab, but I guess they dont want my money. Kinda screws me
 
   / Stay away from Sims/Cab Depot #30  
(Stay away from Sims/Cab Depot) I will, this is what I like, if a Company screws someone over, and is not willing/wont make things right, it should/must be posted. I am always leery and nervous about buying something like high price tractor add on's or equipment from out of state, and more so from another Country, the farther away the more uneasy I get.
With that said, I have purchased expensive products from out of state and from Canada with good results, from a few hundred$$ to as much as several thousand$$$.
 

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