Tires...black, round, hold air...so how can you have a question about those

[Chilly807]

This is simple. It's a test on how good of a dealer you have. A good dealer will value your business and swap them out. But even if your dealer doesn't want to you still have a 2 year warranty. That covers everything on the tractor. It starts the day you take possession. Tires that are dry rotted after such a short period of time are defective. Even if those tires came off of a 1974 Kubota and have sat behind the dealers shop the warranty still starts the day the tractor was delivered to or picked up by the customer. Trying to say that the customer should have noticed them is a fools argument. It would be like saying the customer should have noticed that the water pump leaks when they inspected it so a week after buying it when the customer notices water leaking he's out of luck as it's not covered under warranty. If it was damage that could have been caused by the customer then the dealer could make the case it was done after delivery but in this case, dry rot, clearly the OP is not at fault.

In my experience, Kubota doesn't warrant tires. They refer you to the tire manufacturer once the tractor has been sold, the same as a car manufacturer. Having said that, the dealer may make an exception in this case since the tractor is brand new.

Carlisle warrants their tires 100% for the first year, then pro-rates them based on wear for the next four. They stand behind their products, replaced both my front R1's after a year and a half at no charge.

Sean

 

[oosik]

Just as James says - and did the dealer inspect every rubber part on the new tractor??? NO - its a new tractor and supposed to have all new parts. The manner in which this dealer handled the situation is completely satisfactory.













---- and the day came when they fought like warrior-poets and won their FREEDOM ----

 

[ultrarunner]

Similar Consumer cases I've decided in California fall under California Civil Code
Title 1.7 Consumer Warranties otherwise know as the Song Beverly Act

The Federal Magnuson-Moss Warranty Act is similar as is:
Implied Warranty Implied Warranty Uniform Commercial Code, Sec. 42a-2-314 to 316


The law requires that the item be adequate for the purpose for which it is purchased or leased. An implied warranty is the normal period of time that an item should function under normal use.

If the item breaks or malfunctions before the normal period elapses, a complaint should be directed to small claims court if the manufacturer does not either replace or repair the item or refund the consumer.


Song Beverly - Dept of Consumer Affairs - Arbitration Certification Program (Lemon Law)

1791.1. As used in this chapter:
(a) "Implied warranty of merchantability" or "implied warranty
that goods are merchantable" means that the consumer goods meet each
of the following:
(1) Pass without objection in the trade under the contract
description.
(2) Are fit for the ordinary purposes for which such goods are
used.
(3) Are adequately contained, packaged, and labeled.
(4) Conform to the promises or affirmations of fact made on the
container or label.

 

[Cherokee140]

Wow...fast moving forum this fell way back.

I don't want to type all that in again but I have a quick tire update at:

http://www.tractorbynet.com/forums/kubota-buying-pricing/305155-my-dealer-experence-kansas-city.html

 

[k0ua]

Tire update...I will post this in the tire thread as well. I have not posted an update....we have been in constant communications it has just taken us a while to get everything lined up. Communication is good....even if it is going to take a while to get everything in order that is fine...I just want to know I have not fallen off the map. These guys have been good.

They are scheduled to come out tomorrow afternoon and do the swap....new rims and new tires.

I am ashamed to admit that I waxed the tractor....yea a fricken tractor. I also waxed the front rims, I told you I had some **** traits. But I am ashamed to admit I did not wax the rear rims as I knew I was getting new ones. There are two things that drive me crazy....wheels being dirty and lights that don't work. Hope these new wheels are pretty and not scuffed up.

It is to be in the 50's tomorrow but winds like crazy...if it is not too bad I may not update till Thursday.....but I will update.

So far I am holding by my grade....if you need a tractor-ish thing of any kind give these guys a call.


I typed it for you:thumbsup:

 

[Soundguy]

looks like them tires sat flat and cracked..

 

[Cherokee140]

New tire day was yesterday.

A very nice young man came out and swapped out the two tires (and rims) with two new one. Now my little orange girl has new shoes with no cracks. Pretty much a non event tractor wise and in dealing with the dealership.

I will give more of an in depth wright up in the other thread, as it is really not tractor related, more of how the dealer took care of the issue.

A very smooth, trouble and stress free transaction.

 

[DeereMann]

:thumbsup:

Glad to hear the Dealer acknowledged there was an issue & cheerfully made it right. Probably an oversight they forgot to check the tire condition on delivery, mistakes happen.

Of more importance is how a supplier responds to mistakes. Sounds like you got a good Dealer.

Happy tractoring!! :dance1: