Tracking down my Kubota Backhoe?

[FrenchyRaoul]

Hello all,

About a year ago, I ordered my first tractor; an MX6000 with several implements, including a backhoe. The tractor arrived a few months later, allowing me several months of playing with the machine in the Fall, before the snow arrived. I was told, due to supply chain issues, that it might be a few months longer for the backhoe to show up.

Well, it's coming up on a year now, and I still don't have the backhoe. Better yet, I don't even have a clue when the thing is going to arrive. I've been given no ship date, no estimates, etc; I'm in the dark. The dealer has not given me even a broad estimate on its arrival. At one point, I was told some of the parts have arrived, only to later be told that they didn't/the wrong parts were sent.

Is there any other avenues I can take to reach out to Kubota directly, or is that not really possible? I understand that there are a lot of issues with heavy equipment, but I'm beginning to get the feeling that perhaps the dealer may have made some mistakes as well. Any thoughts, similar experience, advice is welcome.

Thanks!

 

[Lineman North Florida]

I ordered a new Kubota SVL 75-2 skid steer back in early February and was told 6-8 weeks, it's been 9 weeks but the salesman did call me early this week to tell me that he got an e-mail that said expect delivery in mid April, we will see, I believe a year with no word and no one willing to find out anything is poor business, even if it's not good news you deserve to know, and if there truly are supply chain issues and they don't know, just say that.

 

[Jchonline]

November 2021 I took delivery of a new L6060 with FEL as well as a KX040 excavator. The L6060 was missing 3rd function, all 3 rear remotes, rear wipers/lights. I just heard from my dealer last week that the parts have come in…..but they have a mechanic problem. He is trying to get it in at one of their sister locations (4 here in CO). It’s just One issue after another.

However, there is nothing they can do. Believe me these dealers are working twice as hard just to try and deliver what they have available with all the shortages. You are not alone, and there is nothing you can do to speed it up. Your only recourse is to cancel the order and get a refund….but I assume you still need the equipment so just hang in there.

 

[JJZ 109]

So has the backhoe already been paid for? If so I'd be looking to get that portion of the sale refunded if Kubota cannot or will not provide a reasonable answer and consider shopping an aftermarket maker. But you may be taking your chances there as well. The supply chain problem doesn't seem to be going away any time soon.
A tough spot to be in for sure. Do you wait for Kubota or start the process again somewhere else? Does any aftermarket dealer have a suitable backhoe in stock or at a definite spot in the pipeline? Only time and inquiries will tell you.

 

[ROUSTABOUT]

Bunch of ships still off the coast of commiefornia. Thank a union.

 

[JJZ 109]

Bunch of ships still off the coast of commiefornia. Thank a union.

Yeah, I guess it had nothing to do with employees being out due to Covid or lack of truckers to haul the goods away once they're unloaded from ships as well as various other chokepoints in the system.

 

[ROUSTABOUT]

Yeah, I guess it had nothing to do with employees being out due to Covid or lack of truckers to haul the goods away once they're unloaded from ships as well as various other chokepoints in the system.

No, they purposefully kept that port from automation in order to keep jobs. So there would be more union workers to pay in. One rule is you can only go in port with a new truck. My neighbor has many trucks but can't haul anything even if he wanted to. Plus I imagine union workers had a cush covid package to sit home and play video games. I have no package. No stimulus check. Not even last year's tax refund, much less this year's. Those ships are still there parked. The govt made them move off out of sight. The same ones.

 

[crashz]

I'm not a fan of bashing dealers, as I feel they have a hard enough job right now, but your dealer should at least be trying to rattle some cages once a month or so and get back to you. Even if the results are nothing, they should still communicate. Seems at though they simply forgot about you.

 

[JJZ 109]

No, they purposefully kept that port from automation in order to keep jobs. So there would be more union workers to pay in. One rule is you can only go in port with a new truck. My neighbor has many trucks but can't haul anything even if he wanted to. Plus I imagine union workers had a cush covid package to sit home and play video games. I have no package. No stimulus check. Not even last year's tax refund, much less this year's. Those ships are still there parked. The govt made them move off out of sight. The same ones.

I get it now. Your career choice problems are the fault of someone else. Check.
And as far as the new truck thing, isn't that a result of California's smog policies, if it's true at all?

 

[repete]

Indeed there are a lot of ships sitting out there.

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[ROUSTABOUT]

I get it now. Your career choice problems are the fault of someone else. Check.
And as far as the new truck thing, isn't that a result of California's smog policies, if it's true at all?

No I'm living the choices I freely made. No complaints here. You don't think that Newsome being being married to Pelosi's neice has anything to do with it?
"Were going to drop all restrictions and get this country back on track", that'll be the day. If you want this situation, you would congest, red tape the largest Asian port. I'm just explaining the why's to an aforementioned complaint.

As far as I'm concerned, I like Asian things. Kubota is good. My truck has mostly Asian tools as well as my shop. I have it all up to 3"and some individual specialty specialty tools up to 4". Plus some I made myself. I dont like cutting or heating and bending the US wrenches mainly because the large ones are 150 bucks each. Chinese ones are 36 bucks for a 6 piece set. I'll put an 8' cheater pipe on either one. Have not broke one yet. I changed a Toyota 4x4 engine. Customer bought a rebuilt long block, but I needed the harmonic balancer. Those crank bolts are put on with 1200 ft lbs or more. So I put a bolt in flywheel and a bolt where bell housing bolted up and a chain between them. Put a piece of square tubing on engine with loose end under truck frame. Then a 1" breaker bar with an 8' cheater. Stood a 6' ladder beside to hold me steady, and I stood on that pipe and bounced 8 times to break the crank bolt loose. After that, she all went back together. Then he called 2 weeks later, rear end was locking up. Drove it to me 20 miles like that. Drove slow because it randomly locked and he had to reverse it a little to free it. Turns out the crush sleeve had over crushed. So I ordered a crush sleeve elimination kit. Re set the ring and pinion. Went ahead and welded the differential at his request. The welding machine was US but that's about it. I don't think I have any US made metric tools. I have some US made SAE tools.

 

[JJZ 109]

No I'm living the choices I freely made. No complaints here. You don't think that Newsome being being married to Pelosi's neice has anything to do with it?
"Were going to drop all restrictions and get this country back on track", that'll be the day. If you want this situation, you would congest, red tape the largest Asian port. I'm just explaining the why's to an aforementioned complaint.

Just to be clear, I'm no fan of any "progressive" politician whether they be on the state or national stage. And that's about the extent of political discussion here for me.
The internet is loaded with places dedicated to that type of thing. I come here to discuss tractors and various equipment. Let the other places handle politics.

 

[ROUSTABOUT]

Just to be clear, I'm no fan of any "progressive" politician whether they be on the state or national stage. And that's about the extent of political discussion here for me.
The internet is loaded with places dedicated to that type of thing. I come here to discuss tractors and various equipment. Let the other places handle politics.

Then it ain't here is all they need to know.