Tractor in shop for 100 days

[hilltopdude]

I would appreciate any wisdom offered. I have a 2020 Workmaster75, it has been in the dealership since 10-2024.
They have not found the problem as of yet. I have contacted corperate and they are trying to help. problem is the dealership lost every expierenced tech on staff.
the tractor has been taken apart several times, and several parts have been replaced to no availe.
Has any one on here had the same or like situation and how did you resolve it.
I dont think that my tractor will ever be solid with all the things that were tried with out success.
The engine bay and dashboard have been opened up by the dealership account over 5 times.
The only tech at the dealership was hired and sent thru a two week class that lasted the entire month of Novemeber.
I bought this tractor when i retired from my day job thinking this would be the one the kids would have to get rid of in the auction when i'm gone..
Like i said the rep from cooperate jumped on the situation, but i am still getting reports of the dealership of waiting on a part, getting new codes for yet another system on the
machine.

 

[hayden]

Look into having it moved to another dealer who has the experience to fix it?

What’s the problem with it?

 

[scootr]

Better Business Bureau ? Trade in or swap for a running machine?

 

[tacticalturnip]

Look into having it moved to another dealer who has the experience to fix it?

What’s the problem with it?

This. Request the machine be sent to another dealer; hopefully there is another NH dealer withing reasonable distance.

 

[rScotty]

Did you buy it from the dealer? Did it come with a problem? Hrs? History?

BTW, what is the mechanical problem? Have you used the search function here on TBN??
There is a reasonable chance that someone else has had a similar problem with their NH.
Also, without knowing rough location and use it is hard or anyone to recommend a dealer.

One thing is surprising -Factory Training schools used to be common. But today, a dealer sending a new hire off to a class is almost as surprising as finding that factory classes still exist....if they do.

rScotty

I almost bought a NH Boomer once... Nice looking tractor.

 

[ruffdog]

This. Request the machine be sent to another dealer; hopefully there is another NH dealer withing reasonable distance.

We don't know if this tractor is under warranty either. Either way, a second dealer to take this job upon themselves need to ensure that they will be paid fully for their efforts. If the first dealer cobbled everything up, dealer #1 should pay for that, not dealer #2. The regional service rep needs to be fully involved at this point. The rep would also know if dealer #1 had previous problems with service/warranty work.

 

[tacticalturnip]

We don't know if this tractor is under warranty either. Either way, a second dealer to take this job upon themselves need to ensure that they will be paid fully for their efforts. If the first dealer cobbled everything up, dealer #1 should pay for that, not dealer #2. The regional service rep needs to be fully involved at this point. The rep would also know if dealer #1 had previous problems with service/warranty work.

I misread OP's post, thinking the tractor was a 2024; I was presuming it was under warranty- but you're right, it may not be, and there is always the chance the work might not be covered anyhow.

 

[hilltopdude]

Look into having it moved to another dealer who has the experience to fix it?

What’s the problem with it?

That's the problem. They can't determine the problem. It has changed 5 times

 

[Fixastuff]

That's the problem. They can't determine the problem. It has changed 5 times

What is the result of the problem then? lol.

 

[ning]

What are the symptoms of the problem? What does the tractor do - or not do?