When I was talking to Scott at PT, I told him I'd ordered the video online. He said that part of their system was "down" and took my info and subsequently sent the video. I don't know if they have fixed it yet, but if not you'll never receive the info and video. Call Scott at PT.
About the video: not the greatest. I think the info at MossRoad's site is better, and the videos show more of what can be done. PowerTrac could/should take a little more video, edit what they have, and put it all on a DVD. Less cost, less to mail, easier to navigate (you could 'jump' to the sections you wanted to see instead of enduring the entire tape).
Phil