US Postal Service

[MossRoad]

I ordered something from England on Monday. I'm tracking it via the Royal Mail!

Sent at post office on 2/20.
Item collected on 2/20.
On its way to Heathrow on 2/20.
Arrived at Heathrow on 2/21.
On its way to KennedyNY on 2/21.
Arrived at Kennedy NY on 2/22.
Now let's see how long the U.S. side takes! :laughing:

Aaaannnnddddd..... the USPS got ahold of it on the 22nd and it sat in a USPS facility until the 25th and its somewhere between NY and Indiana....
So, Royal Mail in England got it from there to NY in a day and a half.
6 days later and it can't get from NY to Indiana.

 

[japody]

Aaaannnnddddd..... the USPS got ahold of it on the 22nd and it sat in a USPS facility until the 25th and its somewhere between NY and Indiana....
So, Royal Mail in England got it from there to NY in a day and a half.
6 days later and it can't get from NY to Indiana.

Did it have to go through customs? If so, see if there is a customs stamp indicating when they released it.

 

[MossRoad]

I'm pretty sure it went though customs. Still no word on its exact location. Just somewhere between NY and Indiana.

 

[rekees4300]

Still no word on its exact location. Just somewhere between NY and Indiana.

Don't bet on it. It may be in Alaska by now. Around here if a letter is mailed across the street, it will go to local post office, then sent 50 miles to Cincinnati for sorting, then 50 miles back to local post office, then delivered across the street. Takes 3 days but could have been delivered in 3 minutes.

 

[MossRoad]

Don't bet on it. It may be in Alaska by now. Around here if a letter is mailed across the street, it will go to local post office, then sent 50 miles to Cincinnati for sorting, then 50 miles back to local post office, then delivered across the street. Takes 3 days but could have been delivered in 3 minutes.

Oh, I know. In South Bend, it goes to Ft. Wayne, then back to South Bend.

 

[Gary3032]

USPS here is getting bad. Had a letter that took 12 days to go 5 miles!

Gary

 

[ovrszd]

I am very sympathetic in regards to routing of mail and time taken for delivery.

I suggest next time drive it yourself.

USPS is a bargain. Even if it takes longer than we think it should. Same for UPS/FedEx.

 

[Bird]

USPS here is getting bad.

USPS getting bad? Who'd a thunk it? Apparently our regular mail carrier (female) is on vacation, or quit, or something. Saturday, I didn't get any mail. But since I get the mail for our neighbor on the north side of us and take it in to him (he's 87 and in bad health), I found our mail in his box. Today I found the mail in our box belonged to the neighbor on the south side of us. So I took it over and put it in his box, where I found the mail that belonged 2 more houses south of there, so I took it and put it in the right box. Then again, I found our mail in the box on the north side of us.

Lest you wonder . . . all the mail was plainly and correctly addressed, and all of us have our house numbers on the mailboxes. Apparently we had a carrier today that can't read.

So I called the Post Office to let the carrier supervisor know he/she has a problem. But I guess that supervisor has no problem; only us customers have problems. Because the person who answered the phone put me on hold, and I assume went home. No one ever came back to the phone, so eventually, I hung up.

 

[MossRoad]

Aaaannnnddddd..... the USPS got ahold of it on the 22nd and it sat in a USPS facility until the 25th and its somewhere between NY and Indiana....
So, Royal Mail in England got it from there to NY in a day and a half.
6 days later and it can't get from NY to Indiana.

Still in transit since the 25th... :confused3:

 

[japody]

USPS getting bad? Who'd a thunk it? Apparently our regular mail carrier (female) is on vacation, or quit, or something. Saturday, I didn't get any mail. But since I get the mail for our neighbor on the north side of us and take it in to him (he's 87 and in bad health), I found our mail in his box. Today I found the mail in our box belonged to the neighbor on the south side of us. So I took it over and put it in his box, where I found the mail that belonged 2 more houses south of there, so I took it and put it in the right box. Then again, I found our mail in the box on the north side of us.

Lest you wonder . . . all the mail was plainly and correctly addressed, and all of us have our house numbers on the mailboxes. Apparently we had a carrier today that can't read.

So I called the Post Office to let the carrier supervisor know he/she has a problem. But I guess that supervisor has no problem; only us customers have problems. Because the person who answered the phone put me on hold, and I assume when home. No one ever came back to the phone, so eventually, I hung up.

If you call 1-800-ASK-USPS, you can file a complaint. The Postmaster or Manager is required to respond within 24 hours to the complainant, by phone or email, as you request. This is supposed to be monitored and tracked at the District level.

 

[Bird]

If you call 1-800-ASK-USPS, you can file a complaint. The Postmaster or Manager is required to respond within 24 hours to the complainant, by phone or email, as you request. This is supposed to be monitored and tracked at the District level.

Maybe time of day makes the difference, but I tried that number and gave up there before trying the local USPS number. I do wonder how much mail was delivered to the wrong place yesterday. Fortunately, I didn't have any important mail coming here; just routine stuff.

 

[ovrszd]

USPS getting bad? Who'd a thunk it? Apparently our regular mail carrier (female) is on vacation, or quit, or something. Saturday, I didn't get any mail. But since I get the mail for our neighbor on the north side of us and take it in to him (he's 87 and in bad health), I found our mail in his box. Today I found the mail in our box belonged to the neighbor on the south side of us. So I took it over and put it in his box, where I found the mail that belonged 2 more houses south of there, so I took it and put it in the right box. Then again, I found our mail in the box on the north side of us.

Lest you wonder . . . all the mail was plainly and correctly addressed, and all of us have our house numbers on the mailboxes. Apparently we had a carrier today that can't read.

So I called the Post Office to let the carrier supervisor know he/she has a problem. But I guess that supervisor has no problem; only us customers have problems. Because the person who answered the phone put me on hold, and I assume went home. No one ever came back to the phone, so eventually, I hung up.

Bird, we're gonna have to chip in and get you a uniform.

Sorry you are having such trouble. Absolutely no excuse for that.....

 

[ovrszd]

Maybe time of day makes the difference, but I tried that number and gave up there before trying the local USPS number. I do wonder how much mail was delivered to the wrong place yesterday. Fortunately, I didn't have any important mail coming here; just routine stuff.

Most importantly, hope all the other patrons that got the wrong mail did what you did and took it to the rightful recipient!!! :thumbsup:

 

[Bird]

I tried again this morning to call for a supervisor in the Denton, TX Post office, got the usual recording, press 1 if you want this or press 2 if you want that, etc., etc., and then it finally said to "Hold for the next available agent. Wait time expected to be one hour three minutes to one hour six minutes." Nope, that's not a misprint or typing error. I've never had anyplace tell me to hold for more than an hour. I decided to not wait that long. Instead I sent a letter to my Congressman.

 

[Mendonsy]

I tried again this morning to call for a supervisor in the Denton, TX Post office, got the usual recording, press 1 if you want this or press 2 if you want that, etc., etc., and then it finally said to "Hold for the next available agent. Wait time expected to be one hour three minutes to one hour six minutes." Nope, that's not a misprint or typing error. I've never had anyplace tell me to hold for more than an hour. I decided to not wait that long. Instead I sent a letter to my Congressman.

Did you send it by USPS??? It may never get there!

 

[rekees4300]

USPS is going to He|| in a handbasket.

Ordered printer ink from Amazon a month ago, they sent via UPS which transferred package to USPS. Package vanished.

Another hassle, got notification today from my insurance co. some documents I mailed via USPS 2/20 were not received.

USPS sucks more everyday, it has become totally unreliable!

 

[Jim Shooz]

Putting the mail in the wrong box is a problem for newbies. The mail is sorted into run order and the newbie is just putting the next bundle of mail into the next box along. But if there is no mail for the next boxholder that box gets the next bundle of mail and everything gets out of sequence. Names or numbers cant be relied on. Often the previous tenant's name is not removed. The married daughter has moved back home but her name is not on the box. Until a newbie learns which names (plural/multiple) are associated with box there will be mixups.

 

[flyerdan]

The last place my dad lived at had possibly the most inefficient mail carrier ever. It was on a coastal town, and I think they were contractors or used their own vehicle at least, as she always had a brown sedan. She'd sort for every stop; pull up to a mailbox, root through the box of mail, ferret out a piece and stick it in the mailbox, continue until at the end of the box. Move ahead to the next mailbox and repeat. Each mailbox took 5-6 minutes of sorting, and this was near the end of the run. And there was still a lot of mis-deliveries.

 

[japody]

I tried again this morning to call for a supervisor in the Denton, TX Post office, got the usual recording, press 1 if you want this or press 2 if you want that, etc., etc., and then it finally said to "Hold for the next available agent. Wait time expected to be one hour three minutes to one hour six minutes." Nope, that's not a misprint or typing error. I've never had anyplace tell me to hold for more than an hour. I decided to not wait that long. Instead I sent a letter to my Congressman.

You have really stirred the pot now. This will generate what is called a "congressional". The District Manager now has to respond directly to the Congressman after investigating the problem. It will raise red flags at the local level, but you will still probably get a canned response.

 

[bcp]

Putting the mail in the wrong box is a problem for newbies. The mail is sorted into run order and the newbie is just putting the next bundle of mail into the next box along. But if there is no mail for the next boxholder that box gets the next bundle of mail and everything gets out of sequence. Names or numbers cant be relied on. Often the previous tenant's name is not removed. The married daughter has moved back home but her name is not on the box. Until a newbie learns which names (plural/multiple) are associated with box there will be mixups.

Why can't a number be relied on? Can't they match box number on mail and box? Why would a mailbox number change if someone else moves in? If a box isn't numbered, Leave a note for the owner to number it.

Bruce