I did not check my valve lash* at the 500 hour service, but ... Mine has always needed a long glow to start, it will turn over 6-8 times with a bit of white smoke, then fires and a tad of black smoke ...
Mine has just over 733 hours now, got it at 0.4 hours in March of 2022, always been like this with factor battery and I use a battery tender ... 1st time (18°F) it wouldn't start after a 30 second glow, dealer said go a bit longer, I also at that time hooked up a 25 amp battery charger ... I since then switched to 5W40 synthetic oil, still cranks good, but slow to fire ...
*In every other way, it runs good ...