That is why one asks for an estimate of what the repair costs. If you sign the work order in most cases it states the repair will not exceed 10 percent of the total estimated. This is why I have a hoist and a tool box..... for myself and relatives that can't afford taking their vehicle to a professional shop. Buy quality replacement parts and do computer searches. Someone has completed the repair and may have tips on installation.
Thanks, it looks like I have my answer - a big markup is standard and if I don't like it, I should take my business elsewhere or do my own work.
As I posted earlier, I agree. I wasn't aware that it is standard practice to mark up parts this much. I thought the parts profit came from the difference between the repair shop's wholesale price and the retail price. I was wrong.