What is the warranty offered by Kubota and Kioti?

[swampvol]

I can tell you a fiew about Kioti and purchasing. I got the kioti because it just felt more solid to me. I just put my 50th hr on it yesterday mowing hay. I have been woefully short on seat time compaird to projects and am working on correcting that.


1) BE ABSOLUTLY confident in your choice of dealers. I would even go so far as to recomend badgering the owner over his intrest in retireing in the near future. if I go to purchace a 2nd tractor I plan on going to the owner and verify he is not planning on selling/retiring to the point of asking for it in writing. I wouldent be all that interested in if i got the paper or not but how he reacts to being put on the spot like that. the dealer that I bought my tractor from flat out stated he has been in the business for 30 years and had no plans on going any where. I found out after he "retired" and after 3 months of being closed then selling to a new owner that originally he was going to sell out to some one about a week after he sold me my tractor but the guy never finalised the deal. also I would suggest seeing if they have any letters of recomendation or the like. a bad dealer will ruin it for you quicker then any defect or broken part.

2) see what kind of things the dealer suggests you get or is giving you with your purchace. ie if you get a brush hog and a tiller see if they make a point about things like having extra shearpins or if they give you an extra etc. the consumables that a person might not be inclined to think of. do they give you a rundown of your tractor before/during delivery including things such as the grease points.

3) Locate a 2ndary dealer in your area and make sure you are able/willing to drive to thier location incase of the unforseable.

4) make sure all options paid for are there! also check the available optional parts. I purchaced a 2nd rear remote because at purchace time it was 300$ post factory install it is like 360+time. Due to being new to tractors i did not realise that the 2nd rear remote was missing. about a month or so after i bought the tractor i finally had time to really go through the manual. I found that it was not there. When I tried to go back to my dealer I found he had closed his doors about 2 weeks prior and told no one. I made several attempts at contacting the owner due to they still had peoples equipment in the shop being repaired/returned. after fighting with him for a fiew months and getting tird of his delays I spoke to kioti about it.

Kioti was also taken suprise by my dealer closing and were just as frustrated as I was. the rep told me that as long as I had a recept that showed I payed for the remote they would send the kit to me or my dealer of choice. I just had to pay for a seperate dealer to install the unit. due to my situation that was going to equate to more the the purchace of the part in the first place. need a truck/trailer still :/ 70 mi to all 5 of the next nearest dealer's. I was quite pleased with Kioti's willingness to resolve the issue. From what I have seen they try to ensure the dealers are reputable for their customers.

also Kioti does not have any stated issues with B100 which is another thing i liked about kioti. I cant remember if kubota allowed bio use or not but i think it might not have or up to b20.

Good luck on your tractor hunt and remember you always have a resource here to help out.

Again, this is why Kioti isn't 'there' yet.

 

[Cyberroc]

Again, this is why Kioti isn't 'there' yet.

I am not sure I could blame a dealer closing on the manufacture.

As far as them not being there yet, I am comparing them to Kubota and while I don't want to start a war, Kioti is winning with their warranty terms so far.

And as far as dealers go, 2 Kioti dealers (so far) have stated they would put in writing that they will pick up my machine and deliver it back to me for no charge if any warranty work is ever needed. That's impressive, especially since neither knew how far I was from their shop, other than knowing I was less that 100 miles away.

This may or may not be the same for other brands or dealers, however I would hope that it was.

Kendrick - Great info and Thanks!!!

 

[coobie]

Again, this is why Kioti isn't 'there' yet.

I disagree about Kioti not being there yet.I have three local kubota dealers and four local kioti dealers.I would only use one local kubota dealer and would use 2 of the local kioti dealers.I bought a massey ferg.1240 in 1998 thinking there would always be dealers,WRONG three dealers left the area.I guess massey(agco company)is not there yet also.coobie

 

[Agentiron]

Does anyone have any information on the Kioti warranty being good for 4 years regardless of commercial use or not? I am involved in a serious warranty issue with a replacement engine. They are saying they will only pay for the motor, and not the labor. The interesting thing is, the dealer said the failure was due to an intake gasket that was not put on properly from the factory, which caused the motor to ingest filth for the past 560 hours. The tractor is only 2.5 years old....I am not real happy. Any help would be appreciated.

 

[TBDonnelly]

Does anyone have any information on the Kioti warranty being good for 4 years regardless of commercial use or not? I am involved in a serious warranty issue with a replacement engine. They are saying they will only pay for the motor, and not the labor. The interesting thing is, the dealer said the failure was due to an intake gasket that was not put on properly from the factory, which caused the motor to ingest filth for the past 560 hours. The tractor is only 2.5 years old....I am not real happy. Any help would be appreciated.

From Kioti's website:

KIOTI - run ahead of the pack!

 

[zumsel]

Does anyone have any information on the Kioti warranty being good for 4 years regardless of commercial use or not? I am involved in a serious warranty issue with a replacement engine. They are saying they will only pay for the motor, and not the labor. The interesting thing is, the dealer said the failure was due to an intake gasket that was not put on properly from the factory, which caused the motor to ingest filth for the past 560 hours. The tractor is only 2.5 years old....I am not real happy. Any help would be appreciated.

As far as I can see KIOTI introduced the 4 year warranty in 2008. At least their statement about warranty for Engine and Drive Line reads:

All inclusive 4 year Warranty - Applies to all tractors purchase new on or after January 22, 2008 and will run concurrently with the General Warranty.

So if your tractor is already 2.5 years old I would think that this warranty doesn't apply for you. And I have no idea what kind of warranty was offered before 2008.

Jochen

 

[zumsel]

As far as I can see KIOTI introduced the 4 year warranty in 2008. At least their statement about warranty for Engine and Drive Line reads:

All inclusive 4 year Warranty - Applies to all tractors purchase new on or after January 22, 2008 and will run concurrently with the General Warranty.

So if your tractor is already 2.5 years old I would think that this warranty doesn't apply for you. And I have no idea what kind of warranty was offered before 2008.

Jochen

Agentiron,

I just used a way back machine and checked what kind of Warranty Kioti was offering at the beginning of 2006:


Components Terms of Warranty Coverage
Engines & Drive Lines
LB LK Series 24 months or 1,500 hrs. Parts Only
CK Series 36 months or 2,000 hrs Parts Only
DK Series 36 months or 2,000 hrs Parts Only

Engine includes crankcase, cylinder head, front gear case, valve cover pans, and all parts contained therein, plus the fuel injection system pump, nozzles, and high pressure lines

Drive line includes the clutch housing, transmission case, differential and final drive housing, and all parts contained therein , plus drive axles and external drive shafts.


Hope that helps.

Jochen

 

[zumsel]

So, in this case wouldn't the Kubota have the better warranty?

Why???

Can you tell us how the Kubota warranty was in 2006 compared to Kiotis in 2006?

Jochen

 

[coobie]

So, in this case wouldn't the Kubota have the better warranty?

I would also be curious what Kubotas warranty was in 2006.Do you have a way to post a copy of it?coobie

 

[Agentiron]

Thanks fellas for all the information...your the best!
AI