/ What's happened to Shield Arc #191
- May 19, 2014
- Newark Valley, NY
- 2011 Massey Ferguson GC2600 DL100
But if you’re effectively doing your job from home how long will it be before someone in China is doing your job for half or less price?
My company just outsourced several major groups to India. What a fuster cluck. They don't respond to emails. They don't have historical knowledge of the org. They don't join (or if they do, they don't participate) in the Zoom/Google/etc calls regarding high priority issues (sometimes over an hour to get a 2 minute answer, and this is for healthcare). One of the guys has 250+ tickets in his queue because, apparently, the outsource company has less people allocated than we had in-house (would make sense to further cut cost). Service from our side dealing with these people/this company is such a pain in the *** now that we expect termination of the contract in less than a year.