atsah
Elite Member
My "used" Branson's power steering unit failed a month out of warranty and there paying half the cost of the New upgraded unit AND for installation [2.5 hours labor]. My new backhoe bucket cracked [new model hoe/ new model bucket]and they gave me a new one [rep drove it over the next day 6 hours] [I got to choose a diff size AND let me keep the old one!] BRAVO BRANSON! That's service. Welded the 16" and have a new 13" bucket. Two buckets. Also they redesigned the steering cylinder as they will the bucket I'm sure. Branson's pretty quick on stuff. Just some of my experience. I'm also a huge Cummins fan from towing 14k to 20k loads weekly. I bought my 4720h Used with 45 hours over on Camano island in Washington then moved to a town where a Branson dealer just recently opened. I got lucky on the tractor and even luckier on the new dealer.
That's pretty impressive.. Hard to find that kind of customer service these days..