NuBota
Gold Member
Seems like the analogies in this thread have gone all over the place, with some even contradicting themselves - but I'll stick with what I said earlier - lowest cost vs best value - not the same thing
One dealer higher than the other for the exact same product: there are a number of reasons for that - rent, location, higher paid workers, volume, etc etc. If the price difference is marginal and it is obvious that the higher priced guy runs a better shop, treats me right, I will take my business there. Although higher price doesn't always mean better service - a place that offers great service will probably have higher costs. In my case, I was a complete noob and these guys took the time to fit me into a tractor. The other dealer couldn't or wouldn't take the time to talk to me. Coulda had the helpful guy get me straight, then go to the other guy to save 300 bucks - but couldn't have lived with myself
Take the Big Box home stores v.s. the little hardware stores. I am between two towns, equidistant. I can travel 15 miles to the Big Box in the bigger town, fight traffic, walk from one end to the other to find what I need, wait in line forever and take two hours. Or travel 15 miles the other way, have a guy pounce on me at the door, walk me to the product(s) I want and be home in 30-40 minutes. Did I pay more - sure - did I get a better value - absolutely. Same is true for lumber, nursery, grocery, etc. Will take a mom and pop and the higher price any day because it saves me aggravation and time.
It's not about building a warm and fuzzy relationship - shopping value IS good business - if you're lucky and the cheaper guy is the best around - good on ya' - but that is hardly the case most times. Same is true of contract work - the lowest bidder is almost ALWAYS gonna be a nightmare.
If you know exactly what you want, and don't need any help, and everything else is equal, then shop price - most definately - that's what makes online stores great. But sometimes you need to see, touch, and ask questions. And some times you need it immediately
Sorry for the long wind - could site tons of examples of folks buying cheap and then spending way more than they saved after the purchase (or in some case before). Anyway, to each his own....
One dealer higher than the other for the exact same product: there are a number of reasons for that - rent, location, higher paid workers, volume, etc etc. If the price difference is marginal and it is obvious that the higher priced guy runs a better shop, treats me right, I will take my business there. Although higher price doesn't always mean better service - a place that offers great service will probably have higher costs. In my case, I was a complete noob and these guys took the time to fit me into a tractor. The other dealer couldn't or wouldn't take the time to talk to me. Coulda had the helpful guy get me straight, then go to the other guy to save 300 bucks - but couldn't have lived with myself
Take the Big Box home stores v.s. the little hardware stores. I am between two towns, equidistant. I can travel 15 miles to the Big Box in the bigger town, fight traffic, walk from one end to the other to find what I need, wait in line forever and take two hours. Or travel 15 miles the other way, have a guy pounce on me at the door, walk me to the product(s) I want and be home in 30-40 minutes. Did I pay more - sure - did I get a better value - absolutely. Same is true for lumber, nursery, grocery, etc. Will take a mom and pop and the higher price any day because it saves me aggravation and time.
It's not about building a warm and fuzzy relationship - shopping value IS good business - if you're lucky and the cheaper guy is the best around - good on ya' - but that is hardly the case most times. Same is true of contract work - the lowest bidder is almost ALWAYS gonna be a nightmare.
If you know exactly what you want, and don't need any help, and everything else is equal, then shop price - most definately - that's what makes online stores great. But sometimes you need to see, touch, and ask questions. And some times you need it immediately
Sorry for the long wind - could site tons of examples of folks buying cheap and then spending way more than they saved after the purchase (or in some case before). Anyway, to each his own....